Raquel Arreola
Laporte
Summary
Dynamic professional with extensive experience in high-pressure environments, including Four Winds Casino. Proven reliability and cash handling expertise, enhancing operational efficiency. Recognized for exceptional customer service and fostering teamwork, while consistently achieving high satisfaction scores. Adept at data entry and maintaining accuracy in fast-paced settings.
Overview
17
17
years of professional experience
Work History
Cage Cashier
Four Winds Casino
02.2022 - Current
- Verified large amounts of cash quickly, ensuring accuracy and reducing wait times for customers.
- Provided exceptional customer service, addressing concerns promptly and professionally.
- Streamlined cash operations for increased efficiency by maintaining accurate records of all transactions.
- Managed high volumes of currency, balancing accounts accurately at the end of each shift.
Executive Chef
Duneland Beach Inn
10.2019 - 01.2021
- Developed kitchen staff through training, disciplinary action, and performance reviews.
- Maintained a safe and sanitary work environment, adhering to health department standards and regulations.
- Increased customer satisfaction by creating innovative and diverse menus tailored to various dietary needs.
- Oversaw business operations, inventory control, and customer service for restaurant.
Cook 2
Four Winds Casino
01.2018 - 08.2019
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Lead Line Cook, Steak House
Blue Chip Casino
04.2008 - 06.2010
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
- Cultivated a positive working atmosphere among kitchen staff, fostering camaraderie and a strong sense of teamwork.
- Produced high volume covers per day and maintained near-perfect customer satisfaction scores.
Education
Diploma - Business Accountancy
Everest College
Merriville,IN 03-2009
Skills
- Reliability and punctuality
- Professionalism and courtesy
- Cash handling
- Data entry efficiency
Languages
Spanish
Native or Bilingual
Timeline
Cage Cashier
Four Winds Casino
02.2022 - Current
Executive Chef
Duneland Beach Inn
10.2019 - 01.2021
Cook 2
Four Winds Casino
01.2018 - 08.2019
Lead Line Cook, Steak House
Blue Chip Casino
04.2008 - 06.2010
Diploma - Business Accountancy
Everest College