Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Raquel Arreola

Laporte

Summary

Dynamic professional with extensive experience in high-pressure environments, including Four Winds Casino. Proven reliability and cash handling expertise, enhancing operational efficiency. Recognized for exceptional customer service and fostering teamwork, while consistently achieving high satisfaction scores. Adept at data entry and maintaining accuracy in fast-paced settings.

Overview

17
17
years of professional experience

Work History

Cage Cashier

Four Winds Casino
02.2022 - Current
  • Verified large amounts of cash quickly, ensuring accuracy and reducing wait times for customers.
  • Provided exceptional customer service, addressing concerns promptly and professionally.
  • Streamlined cash operations for increased efficiency by maintaining accurate records of all transactions.
  • Managed high volumes of currency, balancing accounts accurately at the end of each shift.

Executive Chef

Duneland Beach Inn
10.2019 - 01.2021
  • Developed kitchen staff through training, disciplinary action, and performance reviews.
  • Maintained a safe and sanitary work environment, adhering to health department standards and regulations.
  • Increased customer satisfaction by creating innovative and diverse menus tailored to various dietary needs.
  • Oversaw business operations, inventory control, and customer service for restaurant.

Cook 2

Four Winds Casino
01.2018 - 08.2019
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.

Lead Line Cook, Steak House

Blue Chip Casino
04.2008 - 06.2010
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
  • Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
  • Cultivated a positive working atmosphere among kitchen staff, fostering camaraderie and a strong sense of teamwork.
  • Produced high volume covers per day and maintained near-perfect customer satisfaction scores.

Education

Diploma - Business Accountancy

Everest College
Merriville,IN
03-2009

Skills

  • Reliability and punctuality
  • Professionalism and courtesy
  • Cash handling
  • Data entry efficiency

Languages

Spanish
Native or Bilingual

Timeline

Cage Cashier

Four Winds Casino
02.2022 - Current

Executive Chef

Duneland Beach Inn
10.2019 - 01.2021

Cook 2

Four Winds Casino
01.2018 - 08.2019

Lead Line Cook, Steak House

Blue Chip Casino
04.2008 - 06.2010

Diploma - Business Accountancy

Everest College

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Raquel Arreola