Rasagna Vakiti
Hyderabad
Summary
Dynamic IT Analyst with proven expertise at Tata Consultancy Services in server administration and performance optimization. Adept at enhancing business intelligence tools, fostering cross-functional collaboration, and delivering innovative solutions. Recognized for exceptional problem-solving abilities and strong client relations, consistently driving project success and user satisfaction.
Overview
4
4
years of professional experience
1
1
Certification
Work History
IT Analyst
Tata consultancy services
Hyderabad
04.2021 - Current
- Assessed usefulness of pre-developed application packages and adapted to user environment.
- Assisted in deploying new systems and services into production environment.
- Maintained quality-focused performance benchmarks and schedules when directing project teams.
- Identified areas of improvement in existing systems and proposed changes accordingly.
- Used computer in analysis and solution of business problems.
- Analyzed project requirements and created test plans accordingly.
- Developed, documented and revised system design procedures and quality standards.
- Monitored system performance, identified bottlenecks and optimized the same.
- Provided support to end-users in troubleshooting application issues.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Collaborated with team members to deliver projects within scheduled deadlines.
- Resolved complex technical issues by providing innovative solutions.
ALTERYX Administration
Tata consultancy services
Hyderabad
04.2021 - Current
- Supported Business Intelligence tools (Alteryx & Tableau Admin) for Cardinal Health Care project
- Provided excellent service and attention to customers when face-to-face or through phoneconversations.
- Worked with cross-functional teams to achieve goals.
- Performed cert renewals activities and upgrade activities for Alteryx (multi node server)
- Installed tools, packages, macros, drivers on production platforms.
- Supported license renewal activities.
- Handled ticketing work, resolved platform-related issues, and provided user support.
- Provided solution to the complex issues and documented them as well.
- Implemented multiple changes in production server for installing tools, drivers, packages, macros, clean up activities, upgrade activities and for increasing the server capacity as per the platform usage.
- Increased the no of concurrent jobs limit for different workers.
- Connected with multiple stake holders for performance improvement and acted accordingly.
- Increased the memory and cpus of vm (no of cores) as per the requirement.
- Collaborated with multiple teams such as database(sql,hana,big query,ibm DB2 etc) network, firewall, cloud, asset management, cert renewals team. Whenever there involvement is required.
- Prepared runbooks and multiple sops for Alteryx platforms.
- Created schedules, data connections, odbc connections, in database connections and reports etc.
- Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
Tableau Admin
Tata consultancy and Services
04.2021 - Current
- Supported Business Intelligence tools (Alteryx, Tableau) for Cardinal Health Care project
- Roles and responsibilities include design and installation of Tableau Server.
- Activating Tableau server licenses.
- Involved in server install and upgrade plan.
- Creating sites and managing them.
- Creating Projects, workbooks and managing access to them.
- Publishing workbooks and data sources from desktop to server.
- Create and maintain subscriptions and alerts.
- Working in TSM commands like backup and restore, clean up and enabling services.
- Enabling access to tableau server repository.
- Implementation of SSL.
- Implementation of SSO using Active Directory.
- User management which includes creation of groups and users.
- Creating schedules and Scheduling extracts as per requirement.
- Installation of database drivers and managing connections to multiple data sources.
- Migrating content from dev and stage environments to production by using content migration tool.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Education
Bachelor of Technology - Electrical, Electronics and Communications Engineering
Vignan Institute of Technology And Science
Pochampally10-2020
Skills
- Server administration (Alteryx, Tableau)
- Support documentation
- System analysis
- Application deployment
- Performance optimization
- Troubleshooting
- User support
- Business intelligence
- Cross-functional collaboration
- Change management
- Problem-solving
- Client relations
- Analytical thinking
- Multitasking capacity
- Excellent communication
Accomplishments
- My work has been recognised with multiple on the spot awards. Within span of 3.8 years I have received around 5 on the spot awards.
- Multiple client & user appreciations for providing resolution to complex problems within time period.
- I have received an early promotion as an IT analyst within span of 3.4 years.
Certification
- Certified as Alteryx Server Administrator
- Certified as Associate google cloud engineer
Languages
Telugu
First Language
English
Advanced (C1)
C1
Timeline
IT Analyst
Tata consultancy services
04.2021 - Current
ALTERYX Administration
Tata consultancy services
04.2021 - Current
Tableau Admin
Tata consultancy and Services
04.2021 - Current
Bachelor of Technology - Electrical, Electronics and Communications Engineering
Vignan Institute of Technology And Science