Summary
Overview
Work History
Education
Skills
Personal Information
Languages
Timeline
Generic
Rasbihari Dhali

Rasbihari Dhali

Bangaluru

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

5
5
years of professional experience

Work History

Shift Manager

BURMAN HOSPITALITY PVT LTD
Bangaluru
04.2019 - Current
  • Excelled in every store position and regularly backed up front-line staff
  • Trained and mentored new employees to maximize team performance
  • Consistently exhibited calm demeanor during periods of high volume or unusual events to keep store operating smoothly and set positive example for shift team
  • Exercised composure under pressure and in escalated customer service scenarios
  • Coached crew members to optimize performance and motivate toward more efficient work
  • Reduced process bottlenecks by training and coaching employees on practices, procedures, and performance strategies
  • Monitored daily and weekly key performance indicators to maintain on-track status
  • Troubleshot equipment to reduce service calls and downtime
  • Increased customer satisfaction and grew business by maintaining close relationships with customers.

Education

Secondary -

Vivekananda Vidyaniketan High School
West Bengal

Higher Secondary -

Bamankhali M.P.P High School
West Bengal

Skills

  • Accurate money handling
  • Inventory controls
  • Training and mentoring
  • Schedule Management
  • Team Building

Personal Information

Title: Shift Manager At Taco Bell

Languages

  • English
  • Hindi
  • Bengali

Timeline

Shift Manager

BURMAN HOSPITALITY PVT LTD
04.2019 - Current

Secondary -

Vivekananda Vidyaniketan High School

Higher Secondary -

Bamankhali M.P.P High School
Rasbihari Dhali