Rasha Abdul Rasheed
Business Management & Marketing Associate
Dubai
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
3
3
years of professional experience
3
3
Certifications
Work History
SUPPORT STAFF
ALMOST IMPOSSIBLE AGENCY
01.2023
- Delivered exceptional front-line support by assisting Mashreq Bank customers with inquiries and services, ensuring a seamless and engaging experience.
- Efficiently addressed and resolved customer concerns, demonstrating strong problem-solving skills and maintaining high levels of client satisfaction.
- Collaborated with the team to uphold service standards in a high-tech environment, aligning with the innovative vision of the Museum of the Future and Mashreq Bank's customer-centric values.
BEAUTY ADVISOR
DOCIB PHARMACY
01.2022
- Assisted customers in selecting skincare, haircare, and cosmetic products based on their needs and preferences, ensuring high customer satisfaction.
- Boosted sales by promoting new beauty products, explaining their benefits, and demonstrating usage techniques to enhance customer experience.
- Managed stock levels, arranged product displays, and ensured shelves were well-stocked and visually appealing to maximize sales.
CONTENT CREATOR
LOOP MEDIA
01.2022
- Company Overview: info@loopmedia.com
- I created high-quality content and multimedia assets for digital platforms, working with brands like Danube, DOCIB Pharmacy, and Alhami Perfume.
- I collaborated with clients to understand their voice and goals, ensuring each piece of content aligned with their brand identity and overall marketing strategy.
- Info@loopmedia.com
FINANCE ASSISTANT
MOTHER PHARMACY
01.2022
- Manage the processing of invoices, ensuring timely payments to suppliers and adherence to credit terms.
- Generate regular financial reports, such as profit and loss statements, balance sheets, and cash flow statements, to provide insights into the pharmacy's financial performance.
- Ensure compliance with local tax regulations, prepare and file tax returns, and stay informed about tax incentives or credits applicable to the pharmacy.
SALES HEAD & ADMIN
AL RIGGA GYM
01.2022
- Provide excellent customer service by addressing inquiries, resolving concerns, and assisting existing members with membership renewals or upgrades.
- Support and participate in promotional activities, campaigns, or events to attract new members and create awareness about gym offerings
- Implemented CRM systems to streamline sales processes, improve data management, and enhance customer engagement efforts.
- Conducted regular performance reviews, setting clear objectives for team members to ensure accountability and alignment with company goals.
EVENT COORDINATOR
WORLD GOVERNMENT SUMMIT
01.2024 - 01.2025
- As an Event Coordinator for the World Government Summit, I played a pivotal role in orchestrating one of the most prestigious global platforms for thought leaders, policymakers, and innovators.
- My responsibilities included managing logistics, coordinating with international delegations, and ensuring seamless execution of high-profile events.
- By liaising with diverse teams and stakeholders, I contributed to creating impactful experiences that facilitated meaningful discussions on governance, innovation, and future trends.
- My work demanded meticulous attention to detail, effective communication, and the ability to thrive in a fast-paced, high-stakes environment.
TEAM LEADER
ARAB HEALTH 2025
01.2024 - 01.2025
- As a Team Leader for Arab Health 2025, I led a dedicated team in delivering a world-class healthcare exhibition and conference, showcasing innovations and fostering global collaboration.
- My role involved overseeing team operations, coordinating with exhibitors and stakeholders, and ensuring the seamless execution of event logistics.
- I successfully managed schedules, resolved challenges, and maintained a high standard of excellence throughout the event.
- My leadership contributed to creating an impactful platform for advancing healthcare solutions and strengthening industry connections across the region.
SALES REPRESENTATIVE
CHARLES AND KEITH
01.2024 - 01.2025
- Dedicated and customer-focused Sales Representative at Charles & Keith, specializing in fashion retail.
- Monitored inventory levels and conducted regular stock checks to prevent shortages or overstock situations, contributing to efficient stock management.
- Assisted in developing promotional strategies based on customer feedback and sales trends, enhancing engagement with target markets.
Education
HIGHER SECONDARY Certificate -
Ursuline Senior Secondary School
HND DIPLOMA - BUSINESS MANAGEMENT
PEARSON Education
01.2020 - 1 2021
BBA - International Business Management (MARKETING)
LIVERPOOL JOHN MOORES
1 2021 - 1 2022
Skills
Business operations procedures
Social media management
Teamwork and collaboration
Organizational management
Office administration
Customer service
Database entry
Customer relations and communications
Additional Information
DUBAI DRIVING LICENSE HOLDER, 01/01/26
Certification
CMI (Chartered Management Institution)
Timeline
Liverpool John Moores University Bachelor Degree
06-2025
CMI (Chartered Management Institution)
01-2025
EVENT COORDINATOR
WORLD GOVERNMENT SUMMIT
01.2024 - 01.2025
TEAM LEADER
ARAB HEALTH 2025
01.2024 - 01.2025
SALES REPRESENTATIVE
CHARLES AND KEITH
01.2024 - 01.2025
Pearson Higher National Diploma
09-2023
SUPPORT STAFF
ALMOST IMPOSSIBLE AGENCY
01.2023
BEAUTY ADVISOR
DOCIB PHARMACY
01.2022
CONTENT CREATOR
LOOP MEDIA
01.2022
FINANCE ASSISTANT
MOTHER PHARMACY
01.2022
SALES HEAD & ADMIN
AL RIGGA GYM
01.2022
HND DIPLOMA - BUSINESS MANAGEMENT
PEARSON Education
01.2020 - 1 2021
HIGHER SECONDARY Certificate -
Ursuline Senior Secondary School
BBA - International Business Management (MARKETING)
LIVERPOOL JOHN MOORES
1 2021 - 1 2022