RASHA RASHEED
Business Development Manager
Calicut,KL
Summary
Dynamic Business Development Manager with a proven track record in client servicing, sales, and the international education sector. Recognized for consistently delivering exceptional service and surpassing enrollment targets across Ofqual-accredited programs. Expertise in strategic planning, market expansion, and relationship management has fostered strong partnerships that drive business growth. Passionate about enhancing organizational scalability while ensuring outstanding learner experiences. Seeking opportunities to leverage skills for driving growth, enhancing brand presence, and elevating client satisfaction on a global scale.
Overview
16
16
years of professional experience
2
2
Languages
Work History
Business Development Manager
School of Business & Technology London
06.2025 - Current
- Successfully generating and converting student and corporate enquiries into enrolments across Ofqual-regulated programmes (CMI, QUALIFI, OTHM, etc.).
- Driving business development strategies that expand brand presence in international education markets.
- Managing prospective learner relationships through personalised counselling and timely follow-ups, improving enrolment conversion rates.
- Collaborating with admissions, support, and academic teams to ensure a seamless learner journey.
- Leveraging CRM tools to track enrolment performance, producing actionable insights for senior management.
- Representing SBTL in international webinars, demos, and corporate events to build brand credibility and trust.
- Consistently achieving performance targets, contributing to measurable revenue growth.
Business Development Manager
Finquo Versity
11.2023 - 06.2025
- Identified and qualified new business opportunities through market research, networking, and outbound reach (cold calls, emails, etc.).
- Built and maintained a robust pipeline of potential clients and strategic partnerships.
- Created tailored solutions for potential clients based on their business needs and objectives.
- Understood client requirements and offered relevant solutions to enhance satisfaction and loyalty.
- Closed deals and consistently achieved sales targets.
- Updated knowledge of products/services, competitors, and market dynamics.
- Coordinated with marketing and operations teams for smooth execution of business development strategies.
- Provided regular reports and accurate forecasts to senior management.
Center Manager
Westway Migration
04.2021 - 10.2023
- Supervised work of contracted employees to deliver work on schedule.
- Optimized team training and staff development.
- Built and maintained courteous and effective working relationships.
- Developed team communications and information for meetings.
- Actively listened to customers to fully understand requests and address concerns.
- Organized files to support efficiency and traceability.
- Collaborated with staff to formulate budgets and improve department revenue.
- Maximized customer engagement and satisfaction by delivering excellent customer service.
Client Relationship Manager
Space ART
02.2020 - 03.2021
- Supervised the employees of all 4 design studios with resolving and correcting any disputes.
- Developed ongoing programs using good team communication and collaboration.
- Organized files to support efficiency and traceability.
- Handled customer concerns and escalated major issues to supervisor.
- Managed bookings to optimize team availability.
- Customized customer experiences to build brand loyalty.
- Highlighted financial discrepancies and interfaced with customers to resolve problems and meet diverse needs.
- Collaborated with team members to achieve target results.
Customer Relationship Manager
JAWA
10.2018 - 01.2020
- Supervised work of contracted employees to deliver work on schedule.
- Developed ongoing programs using good team communication and collaboration.
- Handled customer concerns and escalated major issues to supervisor.
- Thrived in fast-paced environment with energy and enthusiasm.
- Maximized customer engagement and satisfaction by delivering excellent customer service.
- Organized files to support efficiency and traceability.
Career Guidance Counsellor
Noaisys Canadian Immigration
05.2017 - 10.2018
- Established rapport with individuals virtually and in person to develop trust and reliability.
- Pursued additional training to enhance skills and develop new techniques in field.
- Coordinated one-on-one meetings and sessions to discuss career opportunities based on skills, strengths and preferences of clients.
- Built outstanding client relationships by helping individuals overcome weaknesses, worries and barriers through counselling.
- Sorted, stored and retrieved electronic and hard copy documents for clients and staff from company systems and files.
Career Guidance Counsellor
Campus Abroad Educational Services
10.2015 - 04.2017
- Established rapport with individuals virtually and in person to develop trust and reliability.
- Pursued additional training to enhance skills and develop new techniques in field.
- Liaised with community, universities and organizations to promote services and develop synergy.
- Ensured document validation to maintain accurate records.
- Trained employees on proper document handling and operation of DMS systems for storing information to keep documents safe.
- Revamped and implemented document management systems with new features for collaborative resource sharing, access monitoring and data archival to manage company records.
Assistant Interior Designer
Interspace Interiors
06.2009 - 10.2010
- Visited home sites when necessary to assess and fulfil customer needs.
- Sourced fabrics and carpets to meet customers’ expectations and budgets.
- Drew sketches to demonstrate preliminary designs to clients to obtain feedback.
- Interpreted photos to draw detailed custom furniture, lighting and carpet designs.
Education
Bachelors - Interior Designing & Decorations: Design & Decor
Shree Devi College, Mangalore University
Mangalore, KA01.2009
Class 12th - Science
Peevees Public School
Nilambur, KL01.2006
Class 10th - undefined
Peevees Public School
Nilambur, KL01.2004
Skills
Strategic critical thinking
Interests
Cinema, Literature, Art, Music, Sports (Badminton), Dance, Travelling etc
ADDITIONAL INFORMATION
- DOB: 1988-06-22
- Passport Number: M9404216
- Driving License: Indian
CAREER INTERESTS
- Client Relationship Management
- Business Development
- Event Management
- Administration
- Hospitality
Timeline
Business Development Manager
School of Business & Technology London
06.2025 - Current
Business Development Manager
Finquo Versity
11.2023 - 06.2025
Center Manager
Westway Migration
04.2021 - 10.2023
Client Relationship Manager
Space ART
02.2020 - 03.2021
Customer Relationship Manager
JAWA
10.2018 - 01.2020
Career Guidance Counsellor
Noaisys Canadian Immigration
05.2017 - 10.2018
Career Guidance Counsellor
Campus Abroad Educational Services
10.2015 - 04.2017
Assistant Interior Designer
Interspace Interiors
06.2009 - 10.2010
Class 12th - Science
Peevees Public School
Class 10th - undefined
Peevees Public School
Bachelors - Interior Designing & Decorations: Design & Decor
Shree Devi College, Mangalore University
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