Rashea Hill

• Prepare new prescriptions and refills, Interpret and enter prescriptions, and verify that the correct medication is being dispensed

• Coordinator provides the local GVI/SAVE team with clerical support, data entry, collection and analysis, report generation and submission
• collaborates with leadership to provide ongoing data review and support quality improvement projects as needed.
• Ensures quality control by overseeing the receipt and distribution of the supply chain and assisting with reconciling external audits, as indicated.

● Administrative tasks: File, copy, distribute mail, input data, answer phones, type, format, and assemble reports

• Duties include providing compassionate, non-judgmental support for patients as they move through the process in the office
• Comfort patients and respond to their emotional needs
• Perform receptionist duties, answering phones and managing the front desk
• Assist the practitioner during exams, collect samples, and take vital signs
• Prepare exam rooms for patients, along with cleaning and stocking rooms
• Provide accurate information to the patient about the process and answer any questions
• Responsible for chart audits, follow-up calls, and reporting to the State of Indiana

• Intake Specialist works closely with other front office staff to provide excellent customer service to clients over the phone and in the lobby.
• Complete billing paperwork and daily reports essential for monitoring the clinic's effectiveness.

● Greets clients and visitors to the clinic and assists with the check-in process

● Makes appointments and prepares clients for appointments

● Answers phones and accurately direct calls

● Uses and maintains electronic medical records

● Maintain effective working relationships with physicians, co-workers, and patients

• Daily duties included greeting patients, patient check-in and checkout, answering the multi-line telephone, scheduling and canceling appointments, and updating insurance information and patients' demographics
• Communicated with the Indiana Department of Child Services on special cases
• Prepared and sent out outgoing mailings along with maintaining the postage meter
• Responded to emails and other correspondence to facilitate communication and enhance business processes
• Responsible for tidy and presentable reception areas and kept all necessary materials and brochures stocked and available to patients

• As part of the Clay High School work program, I was responsible for conducting financial transactions in an accurate and timely manner
• Promoted products or services to each customer to consistently achieve sales targets
• Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services
• Upheld strict financial controls by keeping funds secure and accurately transferring monies