Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Rasheed Baig

Rasheed Baig

Cashier
Bangalore,Karnataka

Summary

Cashier, Supervisor & Sales Executive Dedicated and experienced professional with a proven track record in progressively responsible roles, culminating in the position of Operation Head. Seeking a challenging role that allows me to leverage my skills in problem-solving, leadership, and team management to contribute to organizational success. Committed to the principles of discipline, dedication, and determination. Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results. Resourceful employee with outstanding knowledge to develop and maintain healthy customer pipeline. Consistently works to attract new business opportunities. Talent in administrative oversight, recruitment processes and customer service improvements. Committed manager with exceptional leadership, organisational skills and communication abilities leads high-performing cross-functional teams. Leads projects, company operations and business growth.

Responsive team leader with strong background combined with motivational and encouraging style. Talented trainer, problem-solver and planner takes on routine and complex job functions to promote business success. Well-organized and proactive retail professional with good communication skills and positive attitude.

Overview

21
21
years of professional experience

Work History

Shop manager

Florona General Trading
Al Ras, Dubai
01.2024 - 04.2024
  • Motivated team members to pursue and maximise sales opportunities, boosting revenue.
  • Addressed customer complaints to resolve escalated issues.
  • Established security and safety measures to protect staff and products from harm.

Cashier and Sales Supervisor

Trust Value Supermarket JVC
Dubai
03.2021 - 05.2023
  • Delivered outstanding customer care with proactive sales and listening skills.
  • Resolved customer complaints and answered queries about store products.
  • Answered questions about store policies and concerns politely and professionally, supporting positive customer experiences.
  • Processed sales, exchange and refund transactions efficiently to reduce customer waiting times.
  • Reduced customer wait times through optimised checkout processes.

Supervisor Cum Cashier

SR Travel World
Bangalore
07.2018 - 07.2020
  • Managed daily planning of workplace operations, clearly communicating targets to staff for smooth, efficient task delivery.
  • Performed thorough quality and safety checks, ensuring all specifications were strictly adhered to.
  • Increased team productivity through effective staff planning, coordination and task delegation.
  • Dealt with customer complaints and rectified product and service issues.

In charge

Doha International Marketing
Doha
11.2015 - 06.2018
  • Built and maintained excellent rapport with patients and loved ones.
  • Led staff to improve patient care through valuable coaching, teaching and mentoring.
  • Performed patient evaluations and developed care plans in alignment with needs.

Cashier

Taj Durbar Hotel
Bangalore
11.2014 - 11.2015
  • Answered questions about store policies and concerns politely and professionally, supporting positive customer experiences.
  • Greeted customers entering store and responded promptly to customer needs.
  • Reduced customer wait times through optimised checkout processes.
  • Resolved customer complaints and answered queries about store products.
  • Used cash registers and POS systems to request and record customer orders and compute transactions.

Sales Executive & Store In charge

Al Isteqrar Hyper Market
09.2012 - 10.2014
  • Built focused new client networks, growing business opportunities and increasing revenue possibilities.
  • Delivered professional sales presentations, creatively communicating product quality and market comparisons to prospective clients.
  • Analysed industry and competitor trends to enhance sales strategy.
  • Effectively handled daily customer meetings, sales calls and account management tasks, improving sales team efficiency.
  • Strengthened profit opportunities through targeted customer relationship development, continually meeting sales objectives.

Operation Head

M/s. Reehana Computerized Embroidery Works
Bangalore
10.2003 - 08.2012
  • Strategically scheduled and managed [Number]+ staff members, maintaining high-performing business operations.
  • Minimised discrepancies by effectively training employees on best practices, policies and procedures.
  • Managed and motivated high-performing teams for successful KPI attainment.

Computers Skills Program

04.2002
  • Diploma in Computer Embroidery Design Punching, (06/2003)

Education

Certificate of Higher Education -

Mohammed Ishaque PU College
Bangalore
04.2003

Pre -

QIHS
Bangalore
03.2001

Skills

  • Communication Leadership Customer Service
  • Problem Solving Cash Handling Basic Math Skills
  • Time Management Issuing Refunds & Exchanges
  • Packing Items Carefully Weighing & Scanning Items
  • Greetings Customers
  • Team leadership
  • Staff scheduling
  • Outstanding customer service
  • Visual merchandising
  • Target driver
  • Sales training
  • Vend retail management
  • Customer feedback management
  • Loss prevention
  • Order taking
  • Payment accepting
  • Currency counting
  • Complaint handling
  • Visual Merchandising
  • Credit card payment processions
  • Inventory Management
  • Cash drawer management
  • Customer advising
  • Cash counting
  • Cost Controller
  • High volume transactions
  • Daily transaction summarising
  • Cash handling
  • Cash register operations
  • Credit and debit processing
  • Price changes
  • Customer relations
  • Point Of Sale system operation
  • Payment processing
  • Task Delegations

Languages

English
Advanced
C1
Arabic
Intermediate
B1
Hindi
Upper Intermediate
B2
Urdu
Proficient
C2
Kannada
Intermediate
B1

Timeline

Shop manager

Florona General Trading
01.2024 - 04.2024

Cashier and Sales Supervisor

Trust Value Supermarket JVC
03.2021 - 05.2023

Supervisor Cum Cashier

SR Travel World
07.2018 - 07.2020

In charge

Doha International Marketing
11.2015 - 06.2018

Cashier

Taj Durbar Hotel
11.2014 - 11.2015

Sales Executive & Store In charge

Al Isteqrar Hyper Market
09.2012 - 10.2014

Operation Head

M/s. Reehana Computerized Embroidery Works
10.2003 - 08.2012

Computers Skills Program

04.2002

Certificate of Higher Education -

Mohammed Ishaque PU College

Pre -

QIHS
Rasheed BaigCashier