Program and Portfolio Management: Managed software development projects across international boundaries, delivering exceptional systems for the Parking and Fintech industries. Project Delivery: Successfully delivered a $2.5M program to automate parking services across 13 countries, ensuring on-time, on-budget, and reliable implementation. Project Management Tools: Over 7 years of experience in managing projects with Jira and Confluence, including conducting workshops and client presentations with stakeholders.
Governance, Risk, and Compliance (GRC): Over 6 years of experience working with the BWISE GRC tool as a Scrum Master and Senior Tester, leading governance, risk, and compliance projects to successful completion.
Overview
7
7
years of professional experience
Work History
Senior Project/Program Manager
Agile Parking Solutions
Bengaluru
01.2022 - 07.2023
Led initiatives to establish processes and governance across multiple regions
Drove accountability by documenting processes in RACI format
Optimized Agile contracts and billing to support scalability and resource efficiency
Led cross-functional teams for seamless global integration and delivery
Delivered customer success metrics to enhance a $2.4M portfolio
Conducted data analysis and created reports to track progress against goals
Developed dashboards, scorecards and other visualizations to present key performance metrics
Developed and maintained relationships with customers to facilitate user engagement and satisfaction.
Project Lead/SME GRC
Fidelity International
Gurugram
01.2020 - 12.2021
Spearheaded and planned a transformation project for enhanced efficiency
Developed a custom process that improved delivery by 40%