RASHI GUPTA
Gurugram
Summary
Detail-oriented Software Test Engineer with excellent project management and team-building abilities. Specialties include building testing framework, conducting tests and analyzing report. Over 2 years of experience conducting unit, functional and regression testing using programmatic, manual and automated processes. Curious and analytical with the proven to learn quickly.
Overview
5
5
years of professional experience
Work History
Software Test Engineer
Eigen Technologies Pvt Ltd
Gurugram
09.2022 - Current
- Reviewed business requirements documents to understand the scope of projects and create comprehensive test plans.
- Created detailed test plan and wrote test scenarios and test cases.
- Executes manual tests and reported bugs using a bug tracking tool JIRA.
- Conducted API testing using Postman and UI testing using Selenium JavaScript.
- Developed and maintained automated test scripts in JavaScript and Node.js.
- Performed security testing using OWASP guidelines.
- Managed defects and project tasks in JIRA.
- Wrote complex SQL queries for backend testing.
- Followed BDD framework using Mocha for writing test cases.
- Utilized Jenkins for continuous integration and Docker for containerization.
- Assisted in the design and execution of regression tests.
- Collaborate with cross functional teams to ensure effective communication and coordination throughout the software development lifecycle.
- Participate in peer reviews, code inspections, and team meetings to align on quality standards and best practices.
- Generate comprehensive test reports and documentation to provide insights and recommendations to stakeholders.
- Continuously research and stay updated on emerging trends, technologies, and methodologies in software testing
Senior Customer Service Executive
Blinkit Pvt Ltd
Gurugram
12.2019 - 08.2022
- Developed and implemented customer service strategies to improve customer satisfaction levels.
- Provided feedback on customer service experience in order to identify areas of improvement.
- Assisted customers with product inquiries, complaints and technical issues.
- Analyzed customer feedback data to develop strategies for improving the overall customer experience.
Customer Service Executive
Tech Mahindra
Noida
01.2019 - 10.2019
- Resolved customer complaints in a timely manner while maintaining professional attitude.
- Maintained accurate records of customer interactions, transactions and comments in the database system.
Education
Bachelor of Technology - Electronics And Instrumentation
Banasthali Vidyapeeth
Rajasthan06-2018
Skills
- Automated and Manual Testing
- Web-Based Testing
- Scripting and Documentation
- Performance Testing
- Test Results Analysis
- Bug Tracking
- Strategic Project Planning
- Load testing
- Agile methodology
- Test case creation and execution
- Effective Communication Abilities
- Front-End Skills: HTML, CSS
- Version Control Systems: Git, Github, Gitlab
- Scripting Languages: Python(Beginner level), Javascript
- Linux
Languages
English
First Language
English
Upper Intermediate (B2)
B2
French
Beginner
A1
Timeline
Software Test Engineer
Eigen Technologies Pvt Ltd
09.2022 - Current
Senior Customer Service Executive
Blinkit Pvt Ltd
12.2019 - 08.2022
Customer Service Executive
Tech Mahindra
01.2019 - 10.2019
Bachelor of Technology - Electronics And Instrumentation
Banasthali Vidyapeeth
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