Rashi Loksom

• Establishment of conversion tracking systems Via Google Ads
• Tracked performance metrics associated with each campaign using analytics tools like Google Analytics.
• Utilized analytics tools such as Google Analytics to track site traffic metrics.

. Use Google Tag Manager (GTM) to deploy various marketing and analytics tags without altering website code directly.

. Enhanced Conversions (EC) via Google ads and Analytics

. Data Layer Implementation

• Implemented tracking codes into websites using Google Tag Manager or similar solutions.

• Answered customer inquiries and provided accurate information regarding products and services.
• Provided excellent customer service to resolve customer complaints in a timely manner.
• Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
• Maintained detailed records of customer interactions, transactions and comments for future reference.
• Resolved complex problems by working with other departments to provide solutions that meet customer needs.
• Identified areas of improvement in customer service processes and suggested changes accordingly.