Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Rashi Raj

Rashi Raj

Gurgaon

Summary

7x Salesforce certified with 8+ years of IT experience in analysis, solution design, and implementation of enterprise-level application salesforce. As a consultant, Involved in the ETE rollout of a project with multiple responsibilities simultaneously to achieve the business-defined goals. Experienced in: Sales, Service, FSL, CPQ and Revenue Cloud, Health Cloud, Experience Cloud, and Grants.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Salesforce Consultant

KPMG
12.2021 - Current

- As a Salesforce Consultant, lead cross-functional teams in requirements gathering, solution design, and development for Salesforce projects.
- Conduct comprehensive requirement analysis, develop implementation strategies, and oversee end-to-end project management.
- Act as primary client liaison, providing regular updates, and fostering strong relationships to meet project goals.
- Utilize Techno-Functional expertise to configure Salesforce functionality and optimize system performance.
- Additionally, ensure thorough documentation of project requirements, processes, and configurations for future reference and knowledge transfer.

Salesforce Engineer

Delivery Hero Berlin
Berlin
09.2020 - 12.2021
  • During my tenure at Deliver Hero SE in Berlin, Germany, served as a Salesforce Engineer, participating in various Service Cloud implementations. collaborated with the team to discuss requirements.
  • Additionally, I worked on bulk data requirements and executed them via batch jobs, scheduled batches, and dealt with different languages. I have experience dealing with security-specific user access to object fields and data levels

Salesforce Consultant

Appirio
Jaipur
08.2015 - 08.2020

- Experienced Salesforce Consultant within SFDC practice, specializing in Salesforce Admin Configuration.
- Proficient in Sales, Service, and Community clouds, demonstrating expertise in various Salesforce functionalities.
- Capable of creating detailed test scripts and executing test cases to ensure thorough testing of Salesforce solutions.
- Possess a strong understanding of Salesforce implementation and optimization techniques, contributing to successful project outcomes.

Education

Btech -

Amity University
Lucknow, UP
2012

Skills

  • Salesforce Expertise: Sales Cloud, Service Cloud, Marketing Cloud, Community Cloud, Commerce Cloud
  • Solution Design
  • Technical Proficiency: Configuration, customization, development, declarative tools (Process Builder, Flow Builder)
  • Data Management: Data modeling, migration, data integrity, security
  • Governance and Compliance: Salesforce best practices, security standards
  • Consultative Approach: Understanding client business processes, strategic recommendations
  • Documentation and Presentation: Technical documentation, solution architecture diagrams, presentations
  • Project Management: Leading projects, timelines, resources, budgets

Certification

  • Salesforce.com Certified Administrator (ADM-201)
  • Salesforce.com Certified Sales Cloud Consultant
  • Salesforce.com Certified Service Cloud Consultant
  • Salesforce.com Certified Experience Cloud Consultant
  • Salesforce.com Certified FSL (Field Service Lightening) Consultant
  • Salesforce sharing and visibility architect

Timeline

Salesforce Consultant

KPMG
12.2021 - Current

Salesforce Engineer

Delivery Hero Berlin
09.2020 - 12.2021

Salesforce Consultant

Appirio
08.2015 - 08.2020

Btech -

Amity University
Rashi Raj