Summary
Overview
Work History
Education
Skills
Languages
Work Availability
Timeline
Hi, I’m

Rashi Rajput

Jabalpur
Rashi Rajput

Summary

To Work for an organization which offers a challenging opportunities, an excellent cooperative working environment to utilize my experience and knowledge, enabling me to develop my functionality and improve the organizations plans and work procedures.

Overview

1
year of professional experience

Work History

FlipKart/ Remote

Customer Service Representative
08.2023 - Current

Job overview

  • Provided excellent customer service to resolve customer complaints in a timely manner
  • Answered customer inquiries and provided accurate information regarding products and services
  • Handling customers of E-commerce platform via email.
  • Communication.

SGS
Indore

Client Relationship Executive
04.2023 - 06.2023

Job overview

  • Conducted regular meetings with clients to discuss their needs, objectives and service requirements
  • Developed and implemented strategies to increase customer satisfaction ratings
  • Provided technical support for existing clients and identified opportunities for new business development
  • Monitored client accounts to ensure compliance with contractual obligations.
  • Handling Clients through mails.
  • Building relationship with external as well as an internal departments of the company.
  • Acted as a liaison between different department and client.
  • Problem solving.

Mindlance

Executive Recruiter
04.2022 - 05.2023

Job overview

  • Full Life Cycle recruiting within United States from initial call to candidate onboarding in the Technology, Consulting, Pharmaceutical for contract, contract to hire, and permanent positions
  • Identify, discover and screen candidates for each specific requisition through effective sourcing techniques: Monster, Dice, LinkedIn, CareerBuilder employee/client referrals, outreaching, applicant tracking system, blogs, groups and LinkedIn
  • Understand the client's needs and respond urgently by recruiting effectively and in a timely manner
  • Utilize job boards, referrals, and other creative means like internet sites, social sites, personal network and knowledge-base to discover qualified candidates for contract and contract to hire opportunities
  • Post job requirements on the internet (linkedin) to increase candidate pool.
  • Prepare the candidates with client interview process
  • Review job descriptions to understand the needs of various client hiring managers.
  • Follow up and ensure candidate(s) availability throughout the life cycle of the recruiting and hiring process
  • Prospect, recruit, interview, and hire quality candidates that correspond to contract and permanent requirements for the pharmaceutical fields

Education

St.alloysuis College

B.com honors

Post

Skills

  • Outlook
  • MS Office
  • Excel
  • MS Word
  • Communication Skills
  • Persuasive
  • Empathic
  • Process Improvement
  • Talent Management
  • Microsoft Office Expertise
  • Problem Solving

Languages

Hindi, English
First Language
Availability
See my work availability
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Available
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Timeline

Customer Service Representative

FlipKart/ Remote
08.2023 - Current

Client Relationship Executive

SGS
04.2023 - 06.2023

Executive Recruiter

Mindlance
04.2022 - 05.2023

St.alloysuis College

B.com honors

Post

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Rashi Rajput