Summary
Overview
Work History
Education
Skills
Websites
Timeline
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Rashi Saxena

Mumbai

Summary

Regional Learning Manager and Area Operations Manager with 5+ years of experience in Amazon's high-paced e-commerce network. Skilled in leading site operations and scaling regional learning programs to improve associate capability, leadership readiness, and business performance. Experienced in driving site launches, pre-peak readiness, and productivity uplift initiatives (Project Ascent, automation expansion, dashboard transformations). Certified in Six Sigma (Yellow Belt; Green Belt in progress), with proven expertise in process optimization, program management, and stakeholder engagement. Adept at balancing operational metrics with people development strategies to deliver sustainable outcomes.

Overview

6
6
years of professional experience

Work History

Regional Learning Manager

Amazon
Mumbai
02.2025 - Current
  • Designed and implemented region-wide training programs, achieving 15-20% uplift in productivity for over 2000+ associates.
  • Collaborated with Regional Directors and HR to identify capability gaps, ensuring 100% training coverage and reducing last-minute escalations by 30% year-over-year.
  • Utilized dashboards and performance metrics to analyze training effectiveness, resulting in 40% reduction in manual reporting time and 25% decrease in data discrepancies.
  • Led pre-peak learning readiness activities, enabling new hires to ramp up 20% faster without delays.
  • Facilitated leadership development sessions to enhance people-management skills and strengthen succession pipelines.
  • Implemented digital learning tools and automation solutions, improving associate efficiency by 15% and increasing leadership visibility into outcomes.
  • Delivered scalable training programs to support site expansions, ensuring readiness for seasonal scale-ups and new processes.
  • Drove continuous improvements in learning interventions that positively impacted business outcomes.

Area Operation Manager

Amazon
Mumbai
12.2023 - 01.2025
  • Oversaw outbound operations at major fulfillment center with over 600+ associates.
  • Managed inbound operations at one of largest receiving centers in the network.
  • Reviewed work forecasts to establish productivity requirements aligned with building objectives.
  • Collaborated with Area Managers to optimize labor distribution for efficient shift management.
  • Championed safety programs, ensuring a secure work environment for all associates.
  • Identified and led initiatives for process improvements using Lean methodologies.

Operations Manager

Amazon
Delhi
07.2020 - 12.2023
  • Managed over 20,000+ shipments at Noida Delivery Station, prioritizing quality metrics.
  • Oversaw 8,000+ shipments at Ghaziabad Delivery Station from April 2022 to June 2022.
  • Directed 6,000+ shipments at South Delhi Delivery Station from November 2021 to April 2022.
  • Handled 4,000+ shipments at North Delhi Delivery Station from July 2020 to November 2021.
  • Consolidated two delivery stations into adjacent stations, achieving significant cost savings.

Operations Manager Intern

Amazon
Delhi
02.2020 - 06.2020
  • Executed work and study initiatives in Last Mile Amazon Supply Chain Network.
  • Standardized Delivery Station processes with Program team, monitoring adherence through auditing tool.

Education

B.Tech - Electronics and Communication

Jaypee Institute of Information Technology
Delhi
04.2020

Physics, Chemistry and Maths (PCM) -

Ahlcon Public School
Delhi
01.2016

Skills

  • Operations research and optimization
  • Kaizen and Six Sigma methodologies
  • Advanced Excel proficiency
  • Stakeholder management
  • Interpersonal and communication skills
  • Team leadership
  • Composure under pressure
  • Performance metrics analysis
  • Operational forecasting
  • Process optimization
  • Data-driven decision making
  • Productivity improvement

Websites

Timeline

Regional Learning Manager

Amazon
02.2025 - Current

Area Operation Manager

Amazon
12.2023 - 01.2025

Operations Manager

Amazon
07.2020 - 12.2023

Operations Manager Intern

Amazon
02.2020 - 06.2020

B.Tech - Electronics and Communication

Jaypee Institute of Information Technology

Physics, Chemistry and Maths (PCM) -

Ahlcon Public School

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Rashi Saxena