Rashi Tailang

Content Development related tasks:
- Taking over global content responsibility, specifically for mature topics
- Supporting team in designing a digital learning experience plan and building learning assets by working together with key stakeholders
- Fully understanding what is required to produce content with a digital-first mindset and having the ability to transfer and adapt within own content area
- Ramping up knowledge of various enablement paths provided by SAP Learning
- Participating in content development activities (material, system, course description, SSG (system setup guide), etc.) and adaptation of content related to customer requirements
- Providing input within Learning Journey Design workshops for own topics/courses
- Quality assurance with respect to material and system (e.g., content-related reviews, demonstration and exercise tests, translation reviews) and new external/internal instructors (readiness check)

Training Delivery related tasks:
- Delivery of trainings (also international) in various channels and formats (SAP Learning Class, in-person option, virtual option, hands-on option, customer-specific training, Hybrid, blended), related to a well-defined functional area. This includes specialist courses within this area and potentially mature courses of other areas, according to the demand of the respective market.
- Support of instructors from the internal and external network who are not teaching full time
- Communication with customers beyond the class topics and solving queries independently as far as possible or forwarding those to the appropriate organizational units/stakeholders
- Usage of acquired integration knowledge within own course delivery and content development
- Supporting basic CST (customer-specific training) qualifications in own area and managing customer expectations
- Basic support of Learning Hub and Learning Room activities

Business Development related tasks:
- Basic support of Demand Generation activities (e.g., newsletter and blog articles, providing input for mailings)
- Development of internal/external network (e.g., Solution Management, Development, Consulting, Partner, etc.)
- Assistance for content creation for SAP Learning social networking
- Build up knowledge on internal processes within SAP Product Learning
- Working on and developing new topics for future SAP Learning content
- Transfer of training requests to Sales colleagues/the respective Portfolio Managers

• Choose appropriate instructional strategies and content modalities to accomplish specific performance objectives
• Analyze, select, and/or adapt existing content assets to incorporate into learning programs
• Identify content gaps and partner with writers, visual/media designers, and content packagers to realize your design vision, including development of creative briefs to guide production of supporting material/media
• Devise modes of assessment, such as quizzes or stand-and-deliver experiences, to measure the effectiveness of learning initiatives
• Review and shape the design documents for courseware, ensuring that it clearly outlines the scope and depth of each topic area being covered, and that delivery approaches are clearly identified, such as opportunities for hands-on learning
• Revise work created by content developers, ensuring a high level of quality of its visual, informational, and learning designs
• Coach content developers on the above-mentioned design qualities to improve the content they produce
• Select and deploy appropriate and useful evaluation approaches and help content developers use that information to improve content.

• Develops learning objectives and assessments, structure the course appropriately, and bring about creativity in e-learning
• Has the ability to conceptualize and put into practice effective training strategies
• Maintains a good working relationship with SMEs, Graphic Designers, Reviewers and other stakeholders to create effective instructor-led and web-based instructional content
• Reviews all e-Learning deliverables for content flow, accuracy, language, standards, etc
• Develops design and other documents related to course creation
• Possesses knowledge of rapid authoring tools such as Articulate Storyline and Rise.

• Guided and led the staff in implementation of a developmentally appropriate curriculum for child development
• Implemented 70-20-10 learning model across the classrooms
• Collaborated with a talented team of Subject Matter Experts and professionals to create conducive and stimulating learning environment for children
• Partnered with parents to support and share the educational needs of their child
• Mentored and trained teachers for the successful implementation of the programme
• Curated and wrote weekly memos for the newsletter.

• Created content for all the company's products
• This included planning the relevant content, creating it, curating and helping the implementation and curriculum design team to integrate it with the rest of the product implementation
• Field-tested the content, evaluated and conducted classes for children to ensure that the designed content is effective and implementable
• Co-created lesson plans for the schools, reviewed, field tested and verified it before delivering it to the customers
• Trained teachers at schools in the content and the product suite for a successful implementation.