Summary
Overview
Work History
Education
Skills
Interests
Personal Information
Activities
Software
Certification
Timeline
Generic

Rashid Shaikh

Executive
Mumbai

Summary

To obtain a position that will enable me to use my strong organizational skills, award-winning educational background, and ability to work well with people.

Always been the key person in providing quality service to the customer.

Overview

19
19
years of professional experience
4009
4009
years of post-secondary education
1
1
Certification

Work History

Specialist – Insurance Follow-up

Health Prime International
01.2024 - Current
  • 📞 Followed up on an average of 50+ pending insurance claims weekly, reducing claim processing time by 30% through persistent and timely communication.

    🕵️‍♀️ Analyzed and resolved 95% of insurance denials and rejections, recovering an estimated ₹12 lakh in revenue over 12 months.

    📁 Maintained 100% accuracy in documentation of insurance correspondence, ensuring compliance and enabling faster claim audits.

    🤝 Collaborated with the accounts receivable team to resolve claim discrepancies, improving monthly collection rates by 15%.

    ✅ Ensured strict adherence to HIPAA and insurance regulations, with zero compliance violations during annual audits.

    💬 Coordinated with internal departments and insurance providers, achieving a 20% faster turnaround for claims resolution through improved cross-functional communication.

Account Receivables

GeBBS Healthcare Solutions
07.2019 - 12.2023
  • Maintaining the billing system
  • Claim analysis workflow according to Revenue Management Cycle (AMA)
  • Performing account reconciliations
  • Maintaining accounts receivable files and records
  • Communicating via calls and emails with medical insurance to resolve disputes
  • Investigating and resolving any irregularities or enquiries
  • Assisting in general financial management and analysis
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Resolved problems, improved operations and provided exceptional service.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.

Operations Executive

Univercell Travels
06.2014 - 06.2019
  • Determining clients’ needs and suggesting suitable travel packages
  • Closing the lead with payment online & offline
  • Organizing travels from beginning to end, including tickets, accommodation, and transportation
  • Supplying travelers with pertinent information and travel/holiday materials
  • Arranging transportation for events & functions across Maharashtra, Gujarat & Goa
  • Operating with various portals, search engines, and software tools
  • Used data-driven decision-making techniques to identify areas of improvement within operations processes.

Marketing Executive

R.K. Enterprises (Distributor – Petromin Engine Oil)
04.2012 - 05.2014
  • Liaising with customers, suppliers, and partner organizations
  • Managing the sales team and maintaining stock and sales records
  • Communicating with clients and managing customer relationships
  • Maintaining and updating client databases

Customer Service Executive - Store

Vodafone Essar
04.2008 - 04.2012
  • Handling customer inquiries, requests & complaints for prepaid/postpaid services
  • Retaining customers by resolving service issues
  • Maintaining standard resolution times
  • Coordinating with departments via mail and calls

Customer Service Executive - Call Center

Bharti Airtel
04.2006 - 02.2007
  • Part of best-performing team for two months consecutively
  • Achieved top scores in customer satisfaction
  • Provided mentorship to new recruits

Education

Bachelor of Commerce - Accounts & Management

K.G. Mitthal College
Malad, W
10.2006

S.S.C. - Matriculation

St. Paul’s High School
Malad, W
03.2001

Skills

Workflow planning

Interests

Badminton
Volleyball
Adventure Sports

Personal Information

  • Date of Birth: 10/21/84
  • Nationality: Indian
  • Marital Status: Married
  • Religion: Islam

Activities

Active in social causes: Anti-drug campaigns, blood donation camps, relief work, Guest lectures in educational institutions, Producing short films on social responsibility, Active participation in football and volleyball at school/college level, Represented at inter-college level

Software

SAP Sucessfactor

E Clinical Work

Athena

Nextgen

Meditech

Certification

SAP SuccessFactors Compensation Module

Timeline

SAP SuccessFactors Compensation Module

01-2024

Specialist – Insurance Follow-up

Health Prime International
01.2024 - Current

Account Receivables

GeBBS Healthcare Solutions
07.2019 - 12.2023

Operations Executive

Univercell Travels
06.2014 - 06.2019

Marketing Executive

R.K. Enterprises (Distributor – Petromin Engine Oil)
04.2012 - 05.2014

Customer Service Executive - Store

Vodafone Essar
04.2008 - 04.2012

Customer Service Executive - Call Center

Bharti Airtel
04.2006 - 02.2007

Bachelor of Commerce - Accounts & Management

K.G. Mitthal College

S.S.C. - Matriculation

St. Paul’s High School
Rashid ShaikhExecutive