Office 365,Windows,Teams
RASHIDA ANSARI
MUMBAI
Summary
Experienced and enthusiastic Consultant with track record of success across wide range of industries. Possesses exceptional interpersonal, problem-solving and analytical skills to provide advice and expertise to client organizations improving business performance. Experienced in all aspects of operations, strategy and finance.
Experience Associate Consultant with over 22 + years of experience in Software/other industries. Excellent reputation for resolving problems and improving customer satisfaction.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Want to have a new and exploring opportunity in Automation and Digital Transformation, Dynamics 365 or any Enterprise Solution. More inclined towards Banking, automation and integration Project. Want to score high in new technology innovation and serving best of industry experience in Software Development, Implementation and enhancements. Want to have a new role as Program Manager or Project Manager.
Overview
17
17
years of professional experience
3
3
years of post-secondary education
3
3
Certifications
2
2
Languages
Work History
Associate Consultant
Tata Consultancy Services
MUMBAI
09.2018 - Current
- Evaluated diverse organizational systems to identify workflow, communication and resource utilization issues.
- Compiled research data and gave professional presentations highlighting finds and recommended optimizations.
- Improved performance, hiring practices and management systems to facilitate success of client's organization.
- Collaborated with teams to define, strategize and implement marketing and web strategies.
- Analyzed problematic areas to provide recommendations and solutions.
- Led various projects under guidance and supervision of chief consultant.
- Reviewed internal systems and organized training plans to address areas in need of improvement.
- Leveraged on-site observation and personal interviews to identify team and individual strengths.
- Conducted thorough reviews of operations to devise and deploy improvement strategies.
- Provided advice, made recommendations and implemented problem-solving strategies when business needed to re-energize.
- Aligned closely with business owners and employees to gather information and gain operational insight.
- Integrated technology and business operations to identify targeted solutions to customer issues.
- Supported clients with business analysis, documentation and data modeling.
- Created and developed detailed work plans to meet business priorities and deadlines.
- Delivered outstanding service to clients to maintain and extend relationship for future business opportunities.
- Prepared presentations to explain revisions, enhancements and process improvements of organization's systems and programs.
Senior Consultant Development
Infogain India Pvt Ltdq
MUMBAI
01.2016 - 09.2018
- Pitched plans and investment strategies to potential partners to raise capital.
- Planned marketing initiatives and leveraged referral networks to promote business development.
- Arranged potential client contacts, cultivated relationships and followed through all service needs.
- Improved sales documents with new and improved features.
- Consulted with businesses to supply accurate product and service information.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Maintained current knowledge of evolving changes in marketplace.
- Built relationships with customers and community to promote long term business growth.
- Built and cultivated long-term quality relationships with over [Number] clients by addressing needs and providing superior customer service.
- Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
Consultant
Lobo Staffing Solutions Pvt Ltd (O/B Blue Star Infotech Pvt Ltd)
MUMBAI
04.2015 - 12.2015
- Improved performance, hiring practices and management systems to facilitate success of client's organization.
- Collaborated with teams to define, strategize and implement marketing and web strategies.
- Analyzed problematic areas to provide recommendations and solutions.
- Onboarded and managed new client accounts to boost retention rates.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Developed and updated tracking spreadsheets for process monitoring and reporting.
- Generated reports detailing findings and recommendations.
- Prepared presentations to explain revisions, enhancements and process improvements of organization's systems and programs.
- Supported clients with business analysis, documentation and data modeling.
Project Manager
ServPro Technologies Pvt LTs
MUMBAI
09.2014 - 02.2015
- Developed and initiated projects, managed costs and monitored performance.
- Updated operational methods and oversaw accounting procedures for improved efficiency.
- Met project deadlines without sacrificing build quality or workplace safety.
- Maintained relationships with material vendors to lower costs and diversify capabilities.
- Made decisions independently and collaboratively on [Type]-related challenges.
- Drove team success through shared vision and recognition of quality performance.
- Provided fiduciary oversight to remain within budget constraints, recommending project adjustments where necessary.
- Planned, designed and scheduled phases for large projects.
- Facilitated communication between internal personnel, contractors and vendors for project cohesion.
- Led project teams through design, construction and launch process.
IT Manager
Sopariwala Exports Pvt Ltd
MUMBAI
06.2004 - 10.2013
- Adjusted project plans to account for dynamic targets, staffing changes and operational specifications.
- Guided organizational technology strategy and roadmaps.
- Demonstrated familiarity with latest hardware, software and networking technology.
- Coordinated IT operations activities to deliver smooth flow of daily business needs.
- Led technology selection and rollout, focusing on organizational planning and supplier service-level agreements.
- Understood key product management roadmap objectives and requirements to develop product technology strategy.
- Managed network and system performance, conducting troubleshooting, security patching and maintenance.
- Created and terminated user's accounts from start to finish in business applications.
- Oversaw daily performance of computer systems and immediately responded to [Type] issues to keep network up and running.
- Coordinated technical training and personal development classes for staff members.
- Conferred with executives to advise and plan for short-term and long-term IT system upgrade needs.
- Updated customers and senior leaders on progress and roadblocks.
- Assisted in development of long-term strategies to grow department and resources.
- Partnered with project team members to identify and quickly address problems.
- Communicated with executive team and CEO to maximize development efficiencies and resolve technology issues.
- Interacted and negotiated with vendors, outsourcers and contractors to secure products and services.
- Oversaw IT department operations and training.
Education
Bachelor of Commerce - Financial Accountig
Maharashtra College
Mumbai 04.1994 - 06.1997
Skills
Analysis & Evaluation
Accomplishments
Xcelerate Warrior Certificate
Special Initiative Award
Star of the Month Award
Software
Dynamics 365, Navision 2015, Navision 2013
Jira Tool, Jet Reports, SQL reports
Azure Basics, Cloud Platform
Certification
Certified SAFe® 5 Product Owner/Product Manager
Timeline
Certificate course in Digital Banking
10-2022
Certified SAFe® 5 Product Owner/Product Manager
09-2022
Certificate of Completion - Stories Worth Articulating - Special Edition
09-2022
Associate Consultant
Tata Consultancy Services
09.2018 - Current
Senior Consultant Development
Infogain India Pvt Ltdq
01.2016 - 09.2018
Consultant
Lobo Staffing Solutions Pvt Ltd (O/B Blue Star Infotech Pvt Ltd)
04.2015 - 12.2015
Project Manager
ServPro Technologies Pvt LTs
09.2014 - 02.2015
IT Manager
Sopariwala Exports Pvt Ltd
06.2004 - 10.2013
Bachelor of Commerce - Financial Accountig
Maharashtra College
04.1994 - 06.1997
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