Rashika Arun
Cloud Systems Engineer
Bengaluru
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
3
3
years of professional experience
4
4
years of post-secondary education
2
2
Languages
Work History
Cloud Systems Engineer
Ericsson Global India Private Ltd
Bengaluru
12.2021 - Current
- Working with DiGi (Malaysia) and DTAC (Thailand) on RedHat OpenStack CBIS 17.5, CBIS 18.0, and CBIS 20. Also working for DNB (Malaysia) supporting Ericsson Cloud based technologies.
- I have gained knowledge in utilizing tools such as Grafana and Nokia's monitoring solutions to ensure the health and performance of cloud services.
- Provided 2nd level technical support and troubleshooting to internal and external clients.
- Resolved incidents and performed changes successfully, including DIMM replacements, fixing faulty PG, server reboots, CPU fixes, VM migration, BFD flapping alarms, and IP correction on Media GW.
- Skilled in OpenStack and proficient in virtualization technologies
- I have been acquiring skills in Python, Bash, and PowerShell to develop automation scripts and workflows for cloud management.
- Resolved issues related to operational components, including compute, controllers and storage systems.
- Kept on track with deadlines for development cycle times.
- Effective in documenting automation workflows, processes, and configurations.
Associate Engineer
Ericsson Global India Private Ltd
Bengaluru
08.2021 - 12.2021
- Worked on Nokia Cloud CBIS 18 environments.
- Prepared health check reports and created SOPs for change requests.
Intern
Ericsson Global India Private Ltd
Bengaluru
06.2021 - 08.2021
- Analyzed problems and worked with teams to develop solutions.
- Interacted with customers by phone, email, or in-person to provide information.
- Sorted and organized files, spreadsheets, and reports.
- Studied fundamentals of Linux and OpenStack.
- Prepared project presentations and reports to assist senior staff.
- Participated in workshops and presentations related to projects to gain knowledge.
Android Developer Intern
ClickOnCare.com
Bengaluru
01.2021 - 06.2021
- Designed and built advanced Android applications using Java in Android Studio.
- Conducted software testing and created edge use cases for testing purposes.
- Worked on company's application and website to add new features like chatbots and speech to text conversions.
Education
Bachelor of Technology - Computer Science
Sikkim Manipal Institute of Technology
Sikkim 07.2017 - 08.2021
Skills
Scripting skills
Timeline
Cloud Systems Engineer
Ericsson Global India Private Ltd
12.2021 - Current
Associate Engineer
Ericsson Global India Private Ltd
08.2021 - 12.2021
Intern
Ericsson Global India Private Ltd
06.2021 - 08.2021
Android Developer Intern
ClickOnCare.com
01.2021 - 06.2021
Bachelor of Technology - Computer Science
Sikkim Manipal Institute of Technology
07.2017 - 08.2021
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