Rashi Saxena
Kanpur
Summary
A dynamic Network professional with 7+ years of industry experience in the area of networking (Routing and switching) with a good experience on Managing client networks and troubleshooting issues within the network.
Overview
8
8
years of professional experience
9
9
Certifications
Work History
Technology Lead
Infosys Limited
Gurugram
06.2018 - Current
- Led cross-functional teams to create innovative technology solutions for LAB, WAN, Office, and DNS environments.
- Managed 24/7 IT infrastructure network operations effectively.
- Served as primary contact for all network-related issues.
- Coordinated with L2 team on client network changes, ensuring seamless port activation and subnet landing.
- Monitored maintenance and troubleshooting for all client sites, resolving trouble tickets promptly.
- Engaged with clients to assess needs and deliver tailored technical support via remote access.
- Streamlined processes that enhanced team efficiency and project delivery timelines.
- Collaborated with site engineers to troubleshoot physical connectivity and configuration issues.
- Interfaced with service providers such as Tata, Airtel, Verizon, and Lumen for ISP-related concerns.
- Also Working with Cisco for replacement of faulty parts/devices on client site and coordinating till the return of faulty parts back to cisco.
Education
B.Tech - Electronics & Communication engineering
PSIT
Kanpur, UP, India08.2018
Skills
Network design
- Cisco device management
- Cisco routers
- Cisco switch
- Routing protocols
- EIGRP routing
- OSPF routing
- BGP routing
- DHCP configuration
- IP addressing/configuration
- VLAN management
- TCP/IP
- IPAM
- Troubleshooting
- Service Now
- Incident management
- Software development methodologies
- Python
- Putty
- OSI model
- TSNA
Languages
- Hindi
- English, Full Professional Proficiency
- Hindi, Full Professional Proficiency
Hobbies and Interests
- Reading Books
- Travelling
Honor Awards
Star Performer, 10/01/22 - 12/01/22, Intel Global, Received star performer award by client for excellent team work and to be working in a zero escalation environment.
Courses And Trainings
- Basics of CCNA (Routing and Switching), Infosys, Mysore, 09/01/18, 11/01/18
- Workshop on Digital Design with FPGA, IIT, Roorkee, 03/01/17, 03/01/17
- Basics of Python and DBMS, Infosys, Mysore, 06/01/18, 09/01/18
- Introduction to SQL, 01/01/26, Present
- Infosys Certified Network Professional-Switching, 02/01/26, Present
Certification
Basics of CCNA (Routing and Switching) from Infosys, Mysore
Accomplishments
Star Performer - Received star performer award by client for excellent team work and to be working in a zero escalation environment
Timeline
Technology Lead
Infosys Limited
06.2018 - Current
B.Tech - Electronics & Communication engineering
PSIT