Demonstrated success in improving customer engagement and client visibility in website searches with effective search engine optimization strategies. Knowledgeable about marketing approaches improve business results and enable dramatic sales. Good research, data analysis and organizational skills.
Overview
8
8
years of professional experience
Work History
Social Media Marketing Intern
Designer Botiques
Bangalore
08.2022 - 11.2023
Utilized Twitter and Facebook to promote products, services and content.
Engaged with and responded to online audience through relevant comments.
Wrote and uploaded quality posts for client's various social media pages, improving overall traffic.
Participated in brainstorming sessions to develop fresh approaches to marketing initiatives.
Researched and identified target audience preferences, trends, and behaviors.
Scheduled content for publication on social media at ideal times.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Hospital Administrator
Dr Rao Medical Centre
Bangalore
01.2020 - 06.2021
Conducted public relations activities on behalf of facility to promote medical services.
Resolved customer complaints in a timely manner while maintaining high levels of customer service.
Chaired staff meetings, providing status updates on key activities to clinical management.
Communicated with patients with compassion while keeping medical information private.
Explained policies, procedures and services to patients.
Administrative Executive
Millennia Ventures & Projects pvt ltd
Bangalore
10.2015 - 11.2019
Supported senior management in devising and implementing strategies to improve business efficiency,performance and success.
Prepared detailed , considered agenda plans ,ensuring meeting coverage of key business priorities.
Coordinated project activities among multiple departments; tracked progress towards goals and deadlines.
Filtered important calls and spam calls to help executives prioritize specific clients and expedite daily operations.
Assisted with customer requests and answered questions to improve satisfaction.