Saurabh Bhatnagar
Jaipur, Rajasthan
Summary
Talented Accounts Receivable Specialist with several years' experience in financial services, collections and customer care management across diverse industries. Knowledgeable, analytical, and personable with excellent problem solving skills and strengths in areas of credit and collections. Proven to improve workflow efficiencies while maintaining high standards in customer service.
Overview
10
10
years of professional experience
Work History
Account Executive - Receivables
Pacific An Access Healthcare Company
Noida
07.2024 - Current
- Coordinated and planned investigations of claims to confirm compensability and coverage.
- Advised providers on coding changes required for accurate reimbursement.
- Utilized medical billing software to track and manage denied claims efficiently.
- Updated patient accounts with insurance verification information to ensure accurate billing.
- Conducted follow-ups with insurance companies to expedite verification processes.
- Assessed data processing proposals and requirements to determine project feasibility.
- Managed backup, user account and helpdesk systems.
- Communicated relevance of organizational goals, policies and procedures to IT department staff.
Account Receivable
AGS HEALTH PVT LTD
JAIPUR
01.2024 - 07.2024
- Developed strategies for effectively collecting past due balances from customers with multiple accounts in arrears.
- Monitored progress against goals set by management for individual performance metrics.
- Researched customer payment histories to identify trends or patterns that could lead to improved collection efforts.
- Ensured timely submission of documents associated with collection activities following established procedures.
- Utilized skip tracing techniques to locate hard-to-find customers who had defaulted on payments.
Account Receivable
Knack Global Pvt. Ltd
Jaipur
12.2022 - 01.2024
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Recognized by management for providing exceptional customer service.
TPA Manager
SMT. Kesar Bai Soni Hospital
Bhilwara
09.2020 - 12.2022
- Lead and manage the hospital's Third-Party Administration department, overseeing the processing of medical claims and ensuring compliance with industry regulations.
- Successfully managed quality in healthcare and the role of the Quality Manager in achieving and maintaining NABH accreditation.
- Successfully negotiated contracts with external partners, resulting in a 15% reduction in administrative costs.
- Implemented streamlined processes that enhanced claim processing efficiency, reducing turnaround time by 20%.
- Conduct regular training sessions for the TPA team to ensure adherence to quality standards and compliance with healthcare regulations.
TPA executive
Apex Hospital
Jaipur
10.2019 - 09.2020
- Ensured timely resolution of customer inquiries or complaints regarding TPA services.
- Analyzed reports from multiple sources to identify trends in claims data for accuracy and cost containment opportunities.
- Reviewed provider contracts for accuracy prior to execution.
Personal Secretary cum IT Consultant
MLA Sanganer, Jaipur & Ex-Mayor, Jaipur Municipal Corporation
Jaipur
12.2017 - 08.2019
- Answered phone calls and emails promptly, providing accurate information to callers.
- Maintained filing systems for confidential documents and records.
- Compiled reports, created spreadsheets, and tracked budgets.
- Prepared agendas and made arrangements for board meetings and other events.
- Organized travel plans, including transportation, accommodation and itineraries.
- Provided administrative support to executive team members as requested.
Database Manager
Perfect Finance Pvt. Ltd
New Delhi
08.2016 - 12.2017
- Developed, implemented and maintained database systems to ensure data accuracy and integrity.
- Monitored database performance and provided proactive recommendations for improvement.
Computer Operator
Registrar Office Rajasthan Medical Council
Jaipur
11.2014 - 05.2016
- Input data from multiple sources and output data to various forms of physical media.
Education
BCA -
Manipal University
Jaipur06.2019
Higher Secondary -
Rajasthan Board, Ajmer
06.2012
Secondary -
Rajasthan Board, Ajmer
06.2010
Skills
- Knowledge of Word Processing, Presentations, databases, spreadsheets etc
- Advance understanding of official useful Operating Systems
- Understanding of Internet and Net Surfing
- Sound Typing Speed in English & Hindi
- Invoicing
- Cost Reduction
- Process Management
- System Development
- Financial Data Analysis
- Account Reconciliation
- AP and AR Management
- Operations Management
- Documentation
Roles And Responsibilities
- Management and coordination with higher authority for better management
- Coordinate with production and work flow management with respective team
- Coordinate with Administration
- Coordination of other departments for better Management.
- Also see Cash management and accounting operational system.
Primary Assets
- Punctuality
- Active and Energetic
- Target Oriented
Personal Information
- Gender: Male
- Marital Status: Married
- Date of Birth: 11/11/1996
- Nationality: Indian
Disclaimer
I hereby declare that the all information furnished by me above is true to the best of my knowledge.
Languages
English Hindi
Languages
Hindi
First Language
English
Elementary (A2)
A2
Timeline
Account Executive - Receivables
Pacific An Access Healthcare Company
07.2024 - Current
Account Receivable
AGS HEALTH PVT LTD
01.2024 - 07.2024
Account Receivable
Knack Global Pvt. Ltd
12.2022 - 01.2024
TPA Manager
SMT. Kesar Bai Soni Hospital
09.2020 - 12.2022
TPA executive
Apex Hospital
10.2019 - 09.2020
Personal Secretary cum IT Consultant
MLA Sanganer, Jaipur & Ex-Mayor, Jaipur Municipal Corporation
12.2017 - 08.2019
Database Manager
Perfect Finance Pvt. Ltd
08.2016 - 12.2017
Computer Operator
Registrar Office Rajasthan Medical Council
11.2014 - 05.2016
BCA -
Manipal University
Higher Secondary -
Rajasthan Board, Ajmer
Secondary -
Rajasthan Board, Ajmer