An adept administrative professional with experience of handling administrative functions for diverse organizations ranging from NGOs, real estate, consulting to technology. I have a pleasing personality and exceptional inter-personal skills, with a penchant for interacting with people. I thrive in challenging work environment and good at learning on the job.
Overview
16
16
years of professional experience
7
7
years of post-secondary education
3
3
Language
Work History
Administration Officer
ThyssenKrupp Tech Center India.
Pune, Maharashtra
2023.09 - Current
Excellent communication skills, both verbal and written.
Provided professional services and support in a dynamic work environment.
Resolved problems, improved operations and provided exceptional service.
Cultivated interpersonal skills by building positive relationships with others.
Co-ordination with Accounts team for monthly expenses
Vendor Evaluation , Vendor Management
Maintained professional, organized, and safe environment for employees and patrons.
Improved safety procedures to create safe working conditions for workers.
Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
Co-ordination with all departments.
Administration \ Guest Relationship Executive
Peninsula Land Ashok Piramal Group
Pune
06.2016 - 01.2019
· GENERAL ADMINISTRATION
§ Vendor Management - Dealing with various vendors for procurement of services and products. Ensuring correct documentation & Invoice processing. Keeping track of Contracts, AMC, and Purchase Orders etc.
§ Responsible for admin related compliance & coordination with vendor for renewals of license/exemptions
§ Handling employee grievances towards Facility, transport etc.
§ Coordination with Building Management for Facility upkeep & new requirements
§ Planning of Seating for existing employees, new joiners & expected hiring
§ Ensuring Emergency Response Plan & Business Commencement Plan updates at regular intervals & Organizing Evacuation Drills
· Events & Travel Management
§ Organizing team & business unit events
§ Making arrangement for Off sites
§ Travel arrangements – Tickets, hotels, cabs, issuance of SIMs etc. for employees
· Others
§ Actively involved in formations, modifications & implementations of policies with the site head
§ Responsible for Admin Induction sessions for New Joiners
§ Responsible for Exit clearance for Administration
Front Office Executive
Raviraj Realty
Pune
04.2015 - 05.2016
Related functions
Assisting customers efficiently and to maintain a high standard of service and Hospitality at all times
Handling first level of interactions with walk-in-customers
Informing & explaining them about the project details and handling queries
Follow up with customers / vendors and internal departments
Handling customer calls and addressing their issues
Screened visitors and issued badges to maintain safety and security.
Provided clerical support to company employees by copying, faxing, and filing documents.
Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
ISO Consultant and Internal Auditor
ProcessLogix Pvt. Ltd
Pune
08.2011 - 09.2013
Worked as freelance Auditor with ProcessLogix Consulting on their various consulting projects in Pune.
Manager - Training
Process LOGIX Consulting Pvt. Ltd
Pune
03.2009 - 04.2010
For implementing ISO systems
Hand holding client through entire process; handling objections, Promoting various Training Programs offered by Process LOGIX Consulting Pvt Ltd
Along with its Training Partners throughout region(s) allocated by management
Developing marketing collaterals for Training Services for use by business development department for promoting training services
Establishing strategic alliances / tie-ups with other training institutes / colleges /universities
For channeling Process LOGIX training programs / courses on appropriate commercial terms
Identifying opportunities for developing additional training products / programs that would suit market requirements
Make arrangement like location, facilities, training-aids, for conducting training programs
Co-ordinate with Trainers / Training Partners and programme participants for successful completion of training programs
Conducting Customer Satisfaction Surveys regularly to understand customer’s perception regarding training programmes
Reporting to top management regarding scope for improvements with regards to training programme, trainers, content, facilities.
Education
Master of Personnel Management - Industrial Safety Management
University of Pune
Pune
06.2005 - 04.2007
Master’s Degree - Masters of Social Work
Nagpur University
Tidpude Collage Of Social Work
06.2001 - 05.2003
Bachelor of Social Work -
Tirpude College of Social Work
Nagpur
07.1999 - 04.2001
HSSC -
L.A.D College
Nagpur
07.1996 - 04.1998
SSC -
ST. Ursula Girls High School
Nagpur
07.1995 - 04.1996
Skills
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Timeline
Administration Officer
ThyssenKrupp Tech Center India.
2023.09 - Current
HR / ADMIN Manager
JJIT Fintech Pvt. Ltd
05.2022 - 08.2023
Administration \ Guest Relationship Executive
Peninsula Land Ashok Piramal Group
06.2016 - 01.2019
Front Office Executive
Raviraj Realty
04.2015 - 05.2016
ISO Consultant and Internal Auditor
ProcessLogix Pvt. Ltd
08.2011 - 09.2013
Manager - Training
Process LOGIX Consulting Pvt. Ltd
03.2009 - 04.2010
Office Administrator
CONNECTING (NGO)
02.2008 - Current
Master of Personnel Management - Industrial Safety Management
University of Pune
06.2005 - 04.2007
Master’s Degree - Masters of Social Work
Nagpur University
06.2001 - 05.2003
Bachelor of Social Work -
Tirpude College of Social Work
07.1999 - 04.2001
HSSC -
L.A.D College
07.1996 - 04.1998
SSC -
ST. Ursula Girls High School
07.1995 - 04.1996
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