Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Hobbies
Languages
Timeline
AdministrativeAssistant

Rashmi Choudhary

Human Resource
Delhi,DL

Summary

A dedicated professional with the hands on experience in customer service management. Now equipped with an PGDBA in Human Resource. Proven ability to manage teams, resolve conflicts and ensure customer satisfaction skills that strongly align with the core HR functions. Known for strong communication, people management and problem solving abilities. Looking to leverage customer facing experience and newly acquired HR knowledge in areas such as recruitment, employee engagement and HR operations. Passionate about creating a positive workplace culture and contributing to organizational development through effective HR practices.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Customer Management Executive

Capita
11.2016 - 12.2017
  • Responsible for handling customer queries through email.
  • Coordinating communication between customer and courier for smooth delivery process.

Administrative Executive

Adityaraj Ventures
07.2014 - 02.2015
  • Maintained protocol throughout routine work days and special events.
  • Scheduled appointments and meetings, organized materials and prepared rooms.
  • Collected data, input records.
  • Assist HR related tasks such as onboarding coordination and employee record management.
  • Support the finance team in basic accounting and invoice processing.

Fitness Consultant/Inside Sales Representative

Golds Gym
09.2012 - 10.2013
  • Handling the walk in enquiries for different packages.
  • Handle and resolve customer queries and complaints.
  • Developing new sales strategies
  • Cold calling

Fitness Consultant/Inside Sales Representative

Endurance Fitness
09.2011 - 09.2012
  • Handling the walk in enquiries for different packages.
  • Handle and resolve customer queries and complaints.
  • Developing new sales strategies
  • Cold calling

Education

PGDBM - Human Resources Development

Symbiosis School For Distance Learning
Pune, India
06-2021

BBA - Human Resources Development

Shobhit University
Meerut, India
06-2014

HSC -

Maharashtra Board
Pune, India
05-2010

SSC -

Maharashtra Board
Pune
05-2007

Skills

  • Communication Skill
  • Problem Solving
  • Team Work
  • Leadership
  • Time Management
  • Customer Service Skills
  • Adaptability
  • Quick Leaner

Accomplishments

  • Awarded Trainee of the quarter by completing training at Capita with accuracy and efficiency.
  • Awarded Employee of the month several times for completing work in given time frame with accuracy and efficiency.
  • Collaborated with team of 5 in the monitoring the sales.

Certification

  • Diploma in Radio Jockeying

Hobbies

Cooking, Reading, Travelling, Event Planning, Writing

Languages

English
Upper intermediate (B2)
Hindi
Upper intermediate (B2)
Marathi
Intermediate (B1)

Timeline

Customer Management Executive

Capita
11.2016 - 12.2017

Administrative Executive

Adityaraj Ventures
07.2014 - 02.2015

Fitness Consultant/Inside Sales Representative

Golds Gym
09.2012 - 10.2013

Fitness Consultant/Inside Sales Representative

Endurance Fitness
09.2011 - 09.2012

PGDBM - Human Resources Development

Symbiosis School For Distance Learning

BBA - Human Resources Development

Shobhit University

HSC -

Maharashtra Board

SSC -

Maharashtra Board
Rashmi ChoudharyHuman Resource