RASHMI DUBEY
Sales Operations Manager
Lucknow
Summary
8 plus years of professional business leadership experience looking to obtain a sales management position with a progressive, value-driven organization that will allow me to use my proven leadership and sales skills while continuing to learn and grow professionally.
Overview
11
11
years of professional experience
2
2
years of post-secondary education
Work History
Sales Operations Manager
SamInfratech (P) Ltd
11.2021 - Current
- Was responsible to speak to all the salespeople and ensure that they visit their target customers every day and pull out a report every month validating their performance
- Coordinated meetings and logistics for national sales meetings and directed and supervised 10 member team.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Worked closely with Marketing team to ensure maximum attendees for webinar with constant follow ups.
- Built database for sales engineers and audit them regularly to maximise sales outcome.
- ensure the direct leads are contacted within half an hour of enquiry and update them in the system.
Project Lead
SUPERB Aps, COPENHAGEN
Copenhagen
03.2019 - 01.2020
- Brought investors to the startup by creating Database of around 10k quality leads of High priced & Michelin restaurants for the European & Scandinavian market through analyzing the opportunities for SUPERB within 3 months of internship
- Vendor management and market data acquisitions
- Promoted to Project Lead and worked as a recruitment specialist, hiring interns and managing them for the project
- Thoroughly involved in the processes onboarding new customers including, KYC and handling Finances
- Proactive engagement with internal and external stakeholders
- Produced quality standards, checklists, report templates, and processes.
Lead Generator Data Research
C5 COMMUNICATIONS
London
07.2016 - 09.2017
- Worked on Intrinsic Citrix and performed Internet research to find business contact information and industry profiles
- Responsible for the entry of information into an internal database stemming from research via telephone, mail from customers and electronic channels
- Reviewed audit of daily entry activity and amend files to ensure records meet the data formatting and guidelines
- Analyzed records to uncover data issues, maintained database coding and data structures
- The merged person files to new companies to ensure data is consistent and accurate
- HW/SW Asset Management for all branches across UK
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Pulled the Audit Report in Informer to run and perform list audits
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
Marketing Administrator
NATIONAL HOUSING FEDERATION UK
02.2015 - 06.2016
- Research Methods - Used an appropriate and creative methodology to design and manage a research technique, involving the use of quantitative and/or qualitative methods
- Working on CRM
- Questionnaires - Designed questionnaires to carry out research work
- Appropriate techniques - Applied a range of research techniques to gather relevant information, including document analysis, surveys, and interviews (telephone and online)
- Data retrieval searches - Carried out information and data retrieval searches using electronic databases
- Point of contact - Provided a central initial point of contact for conference enquiries
- Support to Team – Provided other administrative and office management services as required by the Database Analyst/ Marketing Manager
- Admin tasks - Assisted in the development and maintenance of appropriate databases to support to Commercial Services Team
- Stockpiled and updated data that can be used by the team; clearly documented and communicated key findings and recommendations.
Store Leader
SAINSBURY’S RETAIL
05.2014 - 01.2015
- Manager and performing management duties when manager is absent or out of store
- Managing inventories and stock, including keeping detailed records of inventory use and sales, and advising management on ordering where necessary
- IT Management for 4 stores making sure that all systems are functioning for smooth operations of stores, Managed various IT vendors to provide SLA based services
- Providing encouragement to team members, including communicating team goals and identifying areas for new training or skill checks
- Assisting management with hiring processes and new team member training
- Answering team member questions, helping with team member problems, and overseeing team member work for quality and guideline compliance
- Managed end to end project for IT infrastructure upgrade including LAN, End User Devices, Scanners & Zebra Printers
Admin & Data Research Executive
SANNAM S4 CONSULTING
08.2012 - 04.2014
- Updated the Salesforce (CRM), working on internal Newsletter with daily market bytes
- List building for various projects with primary and secondary research
- Accurately recorded Database research new information (company, contacts - DMU, job titles) into the marketing databases, Salesforce CRM is continuously validated all data, including current contacts and associated details such as email addresses, within the marketing database with the input of updates as required
- Coordinated email marketing through constant contact mass mailing platform
- Performed online research, budgeting, venue search, catering, organized other marketing tools, built the invite list, sent invite mailers and confirming the attendees through calls and helping with the logistics and registration throughout Europe for various events, Seminars conference & workshops
- Started my journey with Indian startup Sannam S4 setting up Delhi branch along with Head of Education & Marketing Head & CEO
- Worked closely with Launchpad (In house) clients and helping them with a date to date operations
- Vendor management, Attendance & leave management and working on various reports in Excel format for finance & accounting and human resource team
- Assisted CEO/ Marketing Director & Sector specialist in London for 6 months for various events & marketing activities/operations, for smooth flow of business.
Education
MBA - Marketing & Finance
SRMS
Bareilly 01.2010 - 01.2012
ACCREDITATIONS - Information Technology
NIIT
Skills
B to B sales
undefinedAccomplishments
- Worked closely with CEO, Sannam S4 to establish office in London
- Directly reported to the COO of Superb and discussed the strategies in completion of the project
- Worked with Head of Marketing & PR to host AoC (Association of Colleges) launch party at British High Commission
- Conducted various Pre-Departure events for International Universities at Sannam S4
- Exhibited Sannam S4 at Olympia, London – Going Global exhibition
- Brought investors to the startup by creating Database of around 10k quality leads of High priced & Michelin restaurants for the European & Scandinavian market through analyzing the opportunities for SUPERB Aps
- IT Administration and Service Management in diverse environments across countries
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Sales Operations Manager
SamInfratech (P) Ltd
11.2021 - Current
Project Lead
SUPERB Aps, COPENHAGEN
03.2019 - 01.2020
Lead Generator Data Research
C5 COMMUNICATIONS
07.2016 - 09.2017
Marketing Administrator
NATIONAL HOUSING FEDERATION UK
02.2015 - 06.2016
Store Leader
SAINSBURY’S RETAIL
05.2014 - 01.2015
Admin & Data Research Executive
SANNAM S4 CONSULTING
08.2012 - 04.2014
MBA - Marketing & Finance
SRMS
01.2010 - 01.2012
ACCREDITATIONS - Information Technology
NIIT
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