Rashmi Gawande
Pune
Summary
Dynamic professional with extensive experience at BNY Mellon, excelling in accounts receivable and procurement management. Proven track record in streamlining processes, enhancing cash flow, and ensuring compliance. Adept at stakeholder coordination and implementing process improvements, driving efficiency and cost reductions in high-pressure environments.
Overview
9
9
years of professional experience
Work History
Transfer Agent
BNY Mellon
Pune
08.2020 - 01.2024
- Managed procurement processes, including supplier negotiations and contract management.
- Streamlined procurement procedures, leading to cost reductions and increased efficiency.
- Oversaw accounts receivable functions, ensuring timely collections and dispute resolution.
- Implemented process improvements that enhanced cash flow and reduced outstanding receivables.
- Managed trade processing and transfer agent functions, ensuring accuracy and compliance.
- Coordinated with stakeholders to resolve discrepancies and enhance operational efficiency.
IT Service Desk Analyst
HCL Technologies
07.2018 - 07.2019
- Resolved issues through comprehensive research and troubleshooting of hardware and software.
- Guided clients through corrective steps to enhance user satisfaction; Facilitated software installations, improving overall user experience.
- Documented all requests in incident management system for precise tracking.
- Assisted callers with new installations and configurations to establish service.
- Recommended relevant training courses to enhance caller capabilities.
- Collected and updated data to support effective resolution of customer issues; Assigned incidents to appropriate teams, escalating systemic issues as needed.
Analyst
Sutherland Global Services
03.2017 - 03.2018
- Facilitated referrals by identifying primary payment sources among secondary payers.
- Accurately processed refunds, credits, and payment adjustments to customer accounts.
- Ensured precise financial records by applying cash receipts daily.
- Maintained account integrity by managing deductions and chargebacks for assigned customers.
- Addressed billing discrepancies and unapplied cash issues through direct customer communication.
- Eliminated discrepancies by reconciling customer invoices with received payments.
- Communicated updates on procedural changes while resolving process-related inquiries.
- Evaluated account performance effectively through report creation and maintenance.
Data Analyst
Capmetrics and Risk Solutions
12.2015 - 08.2016
- Performance Attribution, Generating Quarterly Financial Report (QFR's).
- Generating Portfolio Overview.
- Generating Performance Attribution and Contribution.
- With the help of the Risk Data tool, we generate Scenario and Stress test.
- It helps in understanding the potential impact of an event or a moment on the portfolio.
- Calculating and Updating the Returns of Hedge funds and various indices with the help of Bloomberg and Website.
- Maintain the Data Base and Research Material (factsheets, Presentations, Monthly reports) on daily basis on common drive.
Procurement Analyst
Infosys BPO Ltd
10.2014 - 12.2015
- Managed query resolution for internal business users and external suppliers; Handled requestor calls regarding P2P and vendor support.
- Conducted audits of clients and prepared comprehensive reports; Reviewed invoices and requests to minimize errors.
- Collaborated with Accounts Payable for expedited client payments.
- Matched invoices and facilitated payment processing.
- Prepared monthly reports and supported month-end closing activities.
- Resolved queries as part of helpdesk P2P process through effective communication.
Education
Certification of Business Analyst -
COEPD
01-2024
Masters in Business Administration - Finance
Pune University
Pune01-2014
Skills
- Accounts receivable
- Transaction processing
- Records management
- Procurement management
- Trade processing
- Regulatory compliance
- Stakeholder coordination
- Process improvement
Timeline
Transfer Agent
BNY Mellon
08.2020 - 01.2024
IT Service Desk Analyst
HCL Technologies
07.2018 - 07.2019
Analyst
Sutherland Global Services
03.2017 - 03.2018
Data Analyst
Capmetrics and Risk Solutions
12.2015 - 08.2016
Procurement Analyst
Infosys BPO Ltd
10.2014 - 12.2015
Certification of Business Analyst -
COEPD
Masters in Business Administration - Finance
Pune University
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