Rashmi Girdhar
Mba
Gurugram
Summary
Customer-focused professional with successful 8year career in banking sector. Dedicated professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
9
9
years of professional experience
5
5
years of post-secondary education
Work History
Manager
Axis Bank
Delhi
08.2008 - 02.2017
- Implemented innovative marketing campaigns that boosted brand awareness and generated significant sales leads.
- Improved marketing to attract new customers and promote business.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Maximized performance by monitoring daily activities and mentoring team members.
Education
B.A - Maths And Economics
Dyal Singh College
Karnal 07.2003 - 05.2006
Mba - Marketing And Finance
Institute of Marketing And Management
Delhi 07.2006 - 05.2008
Skills
Marketing
Business Development
Operations Management
Performance Management
Sales management
Customer Relationship Management (CRM)
Timeline
Manager
Axis Bank
08.2008 - 02.2017
Mba - Marketing And Finance
Institute of Marketing And Management
07.2006 - 05.2008
B.A - Maths And Economics
Dyal Singh College
07.2003 - 05.2006