Summary
Overview
Work History
Education
Skills
Additional Information
Interests
Timeline
Generic

RASHMI JHA

Assistant Manager- Human Resources
Kharadi, Pune,MH

Summary

Possess strong multi-tasking skills, with ability to simultaneously manage several projects and schedules. Excellent public-facing point person for guests and associates. Tech savvy and efficiency focused. Strongly believe in "There is always a better way of doing things". Strong follow-through skills and effective time-management abilities. Work well under any situation. Loyal, professionalism sense and committed to a job well done. Ability to function as a team player and alternatively work independently to achieve objectives.

Overview

10
10
years of professional experience
5
5
years of post-secondary education
5
5
Languages

Work History

Administrative Assistant

Naniwa (Amazon Japan Inc)
02.2021 - 08.2023


  • Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
  • Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
  • Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
  • Developed strategies to streamline and improve office procedures.
  • Demonstrated cultural sensitivity and adaptability during interpretation assignments, fostering positive relationships with clients from diverse backgrounds.
  • Supported operations by translating key departmental documents and internal communications.

Office Assistant - Translator

Hotel Quientessa Osaka Bay
10.2017 - 02.2020
  • Interacted with customers by phone, email, or in-person to provide information.
  • Completed clerical tasks such as filing, copying, and distributing mail.
  • Delivered clerical support by handling range of routine and special requirements.
  • Translated Japanese to English and vice versa for guests and operational purposes
  • Assisted different departments during heavy operational hours
  • Assisted in various processes during G-20 summit.
  • Streamlined communication between departments for better collaboration and increased productivity.

Team Leader

Hyatt Regency Pune
09.2015 - 02.2017
  • Handled on-boarding process for newly hired employees, which included distribution of all paperwork.
  • Prepared new hire letters, employee contracts, and corporate policies.
  • Updated HR database with new employee information, changes in benefits, and other details.
  • Addressed employee conflicts with appropriate urgency, following all corporate procedures.
  • Monitored labor laws and regulations compliance to protect employers from litigations and employees from discrimination and harassment.
  • Implemented onboarding and orientation programs for new employees.
  • Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
  • ESIC
  • Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
  • Supervised job interviews and conducted exit surveys to verify compliance with HR best practices.

Training Coordinator

HOTEL HYATT REGENCY
01.2014 - 07.2015
  • To manage the training for the operational areas for very high quality customer orientated standard
  • To maintain brand standards as per the hotel guidelines
  • To create and develop new training material according to the need
  • To identify innovative ways of training new and existing employees in the Hotel
  • Ensure that trainings are in place and adhered to
  • Conduct Audits, access Gap and Create training plan for same
  • To train and develop team to achieve excellence in service standards
  • Handling entire process of Industrial training at Hyatt Regency Pune
  • Getting pool of talent for hotel form various colleges in state and out of state
  • Conducting Associate engagement programs at the hotel on Monthly basis
  • Conducting CSR activities for the hotel on monthly basis
  • Marketing and implementation of Training Calendar at the Hotel
  • Implementation and successful completion of Hunar Se Rozgar program under the Guidance of Hyatt regency Pune
  • Employee Recognition program - HYstar

Human Resources Coordinator

Hyatt Regency Pune
01.2014 - 06.2015
  • Payroll and attendance process
  • Statutory Compliances with regards Provident Fund, ESIC, Police Verification
  • Ensuring that employee facilities are maintained and are within standards, i.e employee locker rooms, employee restaurant and housing and employees’ smoking area.
  • Reviewed human resources paperwork for accuracy and completeness.
  • Handles monthly requisition of stationeries/general and dry goods stores
  • Sourcing efficient candidates for Vacant positions through various means such Naukri.com, Employee referral scheme, Database etc.
  • Assisted with recruitment process by posting job ads, filtering applications, scheduling interviews, assisting in interview process and drafting offer letters.
  • Completed employee employment verifications and unemployment paperwork prior to hire or termination.

Education

MBA - Human Resources

Sadhu Vaswani Institute of Management Studies
Pune
06.2013 - 06.2015

Graduate - Psychology

St Mira College
01.2010 - 04.2013

HSC - undefined

Maharashtra state Board

SSC - undefined

Maharashtra state Board

Skills

    Knowledge of Japanese Language

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Additional Information

  • Awarded with various employee recognition program in the Hotel (Hystar)
  • Awarded with The departmental trainer certificate from the School of Hospitality – Hyatt International
  • Head girl of the school for 2 simultaneous years.
  • Best student award in XII std.
  • Awarded the Professor Math Title by Government of Maharashtra
  • Sadhu Vaswani Award for the Service to College Member of the student council at Bachelors level.
  • First prize in street play competition at COEP.
  • First prize for Paper Presentation on Corruption In India at Bachelors Level.
  • First prize at Team Building Competition at Christ College ,Pune

Interests

Reading

Travelling

Cooking

Timeline

Administrative Assistant

Naniwa (Amazon Japan Inc)
02.2021 - 08.2023

Office Assistant - Translator

Hotel Quientessa Osaka Bay
10.2017 - 02.2020

Team Leader

Hyatt Regency Pune
09.2015 - 02.2017

Human Resources Coordinator

Hyatt Regency Pune
01.2014 - 06.2015

Training Coordinator

HOTEL HYATT REGENCY
01.2014 - 07.2015

MBA - Human Resources

Sadhu Vaswani Institute of Management Studies
06.2013 - 06.2015

Graduate - Psychology

St Mira College
01.2010 - 04.2013

HSC - undefined

Maharashtra state Board

SSC - undefined

Maharashtra state Board

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RASHMI JHAAssistant Manager- Human Resources