Rashmi K

• Conduct market research to identify potential clients and target industries
• Use tools like LinkedIn, ZoomInfo, Apollo, and other platforms for prospecting
• Generate qualified leads through cold calling, email campaigns, and social media outreach
• Schedule appointments and meetings for the sales team with potential clients
• Maintain and update the CRM system with accurate lead and client data
• Collaborate closely with the sales and marketing teams to refine messaging and targeting
• Follow up with potential clients to nurture leads until they are sales-readyIdentify and reach out to relevant professionals/decision-makers to attend our events as delegates.
• Pitch the event value proposition over phone, email, LinkedIn, etc.
• Build and maintain relationships with past and potential attendees.
• Meet and exceed weekly/monthly acquisition targets.lead the end-to-end planning, scheduling, and execution of exclusive C-level sessions, including CEO Talk Series, Fireside Chats, and Marketing Monday sessions.Serve as the main point of contact for CEOs, CMOs, and marketing heads participating in sessions.

• Research and identify potential leads through online tools, databases, LinkedIn, and industry platforms.
• Qualify leads based on target criteria (industry, company size, job title, etc.).
• Build and maintain lead databases and ensure accurate data entry in CRM systems.
• Initiate communication with leads via email, LinkedIn, and cold calling to gauge interest.
• Schedule meetings or hand over qualified leads to the sales team.
• Work closely with sales and marketing teams to align on campaigns and messaging.

1. Enquiry Handling: Generating leads and communicating the same to Sales / Marketing.

2. Objection handling: Handle and resolve client objections effectively.

3. Act as a first point of contact between the Organization and the clients.

4. Internal Communication: Maintain effective communication with sales team, other concerned teams and Top Management.

5. Effectively communicate client requirements to operations / sales team

1. Process includes outbound collections activity of HDFC Bank Credit Card loans.

2. Ensure high revenue Collections

3. Ensuring to achieve the team targets set by Management

4. Handling disputes.

Preparing reports for the performance review to internal management

1. Able to quickly identify the issue with the system and troubleshoot application incidents based on knowledge database

2. Provide user support for Flexcube queries and complete user requests within specified SLA

3. Aware of work around solution and quickly take decision on it.

4. Knowledge on Core Banking product such as Flexcube

5. Knowledge of Loans,CASA,Deposits

6. Knowledge on Basic SQL

7. Preparing reports

Supporting EOD