Summary
Overview
Work History
Education
Skills
Certification
Languages
References
Timeline
Generic

Rashmi Menon

Bengaluru

Summary

CSM Certified professional with extensive IT experience at Capgemini India, specializing in SQL validation and performance testing. Demonstrated expertise in root cause analysis and problem-solving, leading to improved system stability and operational efficiency. Proficient in Agile methodologies, consistently delivering high-quality solutions and promoting collaboration within cross-functional teams.

Overview

10
10
years of professional experience
1
1
Certification

Work History

TESTER

Capgemini India pvt. ltd.
Bengaluru
10.2022 - Current
  • Created and managed detailed test plans and cases aligned with project requirements.
  • Executed manual tests to uncover defects in business data.
  • Utilized SQL for data validation within AWS Redshift environments.
  • Tracked defects through the testing lifecycle, collaborating closely with development teams for resolutions.
  • Prepared comprehensive reports summarizing test execution results and improvement recommendations.
  • Actively participated in sprint planning meetings to prioritize user stories and set achievable goals.
  • Engaged in sprint retrospectives to assess team performance and implement actionable improvements.
  • Utilized bug tracking systems such as JIRA for reporting defects efficiently.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Participated actively in daily scrum meetings with development team members to discuss progress of projects and review current status of tasks assigned to me.
  • Ensured compliance with Scrum principles such as iterative delivery, self-organization, continuous improvement and collaboration among team members.
  • Leveraged agile methodologies such as Scrum or Kanban for efficient project execution.

I.T.ANALYST

TATA CONSULTANCY SERVICES
Kochi
08.2020 - 10.2022
  • Analyzed production issues to identify root causes and implement effective solutions.
  • Created and tracked solutions for reported application errors, ensuring operational continuity.
  • Developed UNIX scripts to automate job triggers in production environments.
  • Monitored database performance, verifying execution times to uphold project quality standards.
  • Supported existing data warehouses and reporting systems with necessary maintenance.
  • Consulted with users and management to clarify business issues and propose actionable changes.
  • Assisted in planning and testing of applications, configurations, and database upgrades, updating documentation accordingly.
  • Optimized in-application SQL statements, achieving 97% stability and enhancing performance across databases.

BUSINESS ASSOCIATE

Future Focus Infotech Private Limited
Kochi
11.2019 - 08.2020
  • Monitored production system operations and resolved live issues efficiently.
  • Provided batch support through rotational monitoring, user assistance, and on-call troubleshooting.
  • Conducted code rollouts to implement development team changes promptly.
  • Utilized Unix commands and shell scripting for effective administration and maintenance.
  • Took ownership of customer-reported issues, ensuring timely resolution or escalation with necessary data.
  • Set clear expectations with customers and maintained consistent communication throughout processes.

SENIOR SOFTWARE ENGINEER

CAPGEMINI India Pvt. Ltd.
Mumbai
01.2015 - 09.2018
  • Developed ETL jobs utilizing Active and Passive transformations with Informatica Power Center Designer.
  • Extracted data from Teradata and flat files, applying business logic for loading into business tables.
  • Conducted manual and regression testing on developed artifacts, documenting all test cases.
  • Reviewed assigned production support issues, performing troubleshooting and root-cause analysis for timely resolutions.
  • Utilized Unix commands and shell scripting for effective administration and maintenance tasks.
  • Provided 24x7 on-call production support, ensuring multiple applications remained operational in live environments.
  • Managed incident processes to accurately track, resolve, and follow up on reported issues.
  • Coordinated SAP BO reports scheduling, including event-based scheduling and manual triggering.

Education

Bachelor in Information Technology Engineering -

BVCOE-Mumbai University
Mumbai
01.2014

Higher Secondary School Certificate -

SIES
Mumbai
01.2010

S.S.C Maharashtra Board -

Mahila Samiti English High School
Mumbai
01.2008

Skills

  • SQL and database management
  • Informatica PowerCenter expertise
  • Teradata proficiency
  • AWS cloud services
  • Snowflake data warehousing
  • JIRA project tracking
  • SQL validation techniques
  • Agile methodologies
  • Performance testing strategies
  • Root cause analysis
  • Test planning and execution
  • Scrum processes

Certification

  • Certified ScrumMaster

Languages

Malayalam
First Language
English
Upper Intermediate (B2)
B2
Hindi
Upper Intermediate (B2)
B2
Marathi
Intermediate (B1)
B1

References

References available upon request.

Timeline

TESTER

Capgemini India pvt. ltd.
10.2022 - Current

I.T.ANALYST

TATA CONSULTANCY SERVICES
08.2020 - 10.2022

BUSINESS ASSOCIATE

Future Focus Infotech Private Limited
11.2019 - 08.2020

SENIOR SOFTWARE ENGINEER

CAPGEMINI India Pvt. Ltd.
01.2015 - 09.2018

Bachelor in Information Technology Engineering -

BVCOE-Mumbai University

Higher Secondary School Certificate -

SIES

S.S.C Maharashtra Board -

Mahila Samiti English High School
Rashmi Menon