Rashmi Mishra
Bangalore
Summary
A dynamic professional with more than 8+ years of experience in Human Resource Management. Worked as an integral part of the HR. Supporting the designing, managing and executing of complete Employee lifecycle from Hire to Retire and Exit that includes Employee Onboarding, Compensation & Benefits, Employee Benefits, Employee Letters and Employee Exit Management. Addressing operating-model aspects of workforce administration, payroll functions, and benefits administration.
Overview
10
10
years of professional experience
1
1
Certification
Work History
APAC Payroll/Global HR Specialist – Human Resources
IG Infotech India Pvt Ltd
09.2019 - Current
- Conducting Induction and worked on BGC for Global, Worked on Global Letters and records of the employees
- Handling account opening for New Joiners and clarifying the doubts regarding pay related queries
- Taken care of end-to-end Payroll and compliance (PF and PT payments)
- Along with employee concerns
- Maintained600+employeesreimbursementandqueriesrelatedtopayrollandTaxation
- Streamlined processes that were transitioned to work along with IG Infotech India, worked on the tool like Workday, ADP, AskHR, ESS, Concur, Service NOW etc
- Working with partners like Aditya Birla for Insurance, PWC, CWC for Audit
- Was involved in yearly audit with PWC on regional basis and global basis
- Good knowledge on the statutory and compliances implications on payroll
- Meeting strict deadlines for the Monthly payroll cut-off with no errors
- Working on the leave encashment calculation, Gratuity, F&F settlements of exit employees
- Worked on process improvement plan and calculated on yearly and Christmas bonus to be paid yearly
- Worked on additional payments other than salary processing like Shift allowance, Overtime, Support allowance as per the departments, Transport allowance, etc
- Involved in many other projects which were involved with Global like Graduate Trainee Onboarding program, Pay-review, People Doc Project, which is new implementation for process improvement
- Involved in Global level salary changes, Reference letters, Visa letters, Background level checks, other activities
- Worked in utilization and management of enterprise level system such as Workday and ServiceNow
- Take care of Singapore payroll and India payroll
- Proficient in Microsoft office Products (Word, PowerPoint, Excel)
Process Associate
Capgemini (Client - General Electric)
02.2018 - 09.2019
- On boarding and post on boarding activities in line and to be executed as per the SLA
- Conducting Induction and worked on BGC, Letters and records of the employees
- Worked on the payroll inputs for the site, checking on the salary registers to ensure zero fallouts
- Supported Employee recognition programs across Depts
- Worked with the Operations for engagement activities and managed employee events, all hands meetings
- Maintained 1200+ employees reimbursement and queries related to payroll
- Transitioned entire HR Operations (Hire to Retire) work from GE – Indonesia
- Streamlined processes that were transitioned to work along with GE India, lot of work was done in payroll, worked on a tool named GPIT and RAMCO which helps all on shore HRMs pay the allowances to their employees without the intervention of HR Ops
- Working with partners like Aon for Insurance
- Good knowledge on the statutory implications on payroll for supporting region – Indonesia
- Meeting strict deadlines for the Monthly payroll cut-off with no errors
- Working on the leaves calculation system through GAM tool and the leave balances to be paid out when employee exits
- Worked on process improvement plan and calculated bonus to be paid yearly
- Worked on onboarding process flow, OT process flow
HR Executive
Team Lease Services Private Limited
02.2016 - 01.2018
- Worked on creation of mass offer letters for the clients on their job location
- Composing salary structure adhering to the minimum wages of the respective states
- Handling corporate clients like Dr
- Batra, Hero Fincorp, reliance group, Dharma life, etc
- Handling highly escalated clients like Kancor, Encompass, Emerson, L & T, Siemens, GE, Schneider, XL India Business Services etc
- Verbal and Non-Verbal communication with the clients to meet their Business Expectations
- Involved in creation of mass salary revision, contact extensions, Resignation, Warning Termination for more than 12000+ employees
- Involved in revision of minimum wages, statutory bonus as revised wages from Government
- Fixation of salaries according to the locations and communicating the same to the clients
- Calculating salary components retaining the prescribed salary type directed by clients
- Worked on Talisma, Oracle service cloud, and Salesforce CRM Tools
- Worked on Microsoft Excel, Word and Outlook
- Worked on in house software i.e., ALCS, Salary calculators and ELCS
Senior Accountant and Assistant HR
Economic Transport Organization Ltd
06.2014 - 02.2016
- Looking after the corrections and rectifying errors made by the first time processing team
- Worked on Account reconciliation
- Worked on the entry correction to tally the balance sheet
- Have taken care of filing the document of TAX calculations
- Have worked on onboarding the employees and handling their joining documents and bank details
- Have processed Monthly payroll for all the branches in TMS Software
- Checking the attendance and all payroll related components to process the salary
- Maintained Payroll file - Worked with HR on various HR-Payroll duties such as benefit enrolments and new hire packets
- Doing a withdrawal processing for the participant by checking plan procedures, any recons, double accounting, funding by the plan and finally sending a cheque to the participant
Education
B.COM -
S.G.R.K.S Women’s College
01.2013
PUC -
Polyfibres Composite PU College
01.2010
SSLC -
Maria Nivas High School
01.2008
Skills
- Reliable and efficient in managing Employee Operational excellence through standardized information process framework
- Complex and Dynamic Business environment Strong organizational and time management driven skills
- Expertise in planning and analyzing skills
- Advanced knowledge of payroll systems
- Proficiency in payroll tax calculation and withholding
- Exceptional customer service skills
- Strong understanding of payroll-related laws and regulations
- Experience in benefits administration
- Ability to resolve payroll discrepancies efficiently
- Proficiency in generating detailed payroll reports
- Strong data management skills
- Ability to implement streamlined payroll processing systems
- Experience in conducting regular audits for compliance
- Strong problem-solving skills
- Excellent communication skills
- Attention to detail
- Ability to work under pressure and meet deadlines
- Proficiency in using payroll software
- Strong numerical and analytical skills
- Knowledge of budgeting and planning
- Ability to maintain data integrity and reduce errors
Certification
- Australian Payroll Certification
Accomplishments
- Instrumental in setting up and imposing effective internal controls which reduced additional verification procedures and improved TAT and Quality.
- Received Value awards for living up GE Values.
- Have received Zero Defect and SPOT Awards.
- On time resolution champion in the team
- Have built good rapport with the clients and no escalation were there from the third month of services
Personal Information
- Date of Birth: 04/29/1991
- Nationality: Indian
- Marital Status: Single
Languages
- English
- Hindi
- Kannada
Timeline
APAC Payroll/Global HR Specialist – Human Resources
IG Infotech India Pvt Ltd
09.2019 - Current
Process Associate
Capgemini (Client - General Electric)
02.2018 - 09.2019
HR Executive
Team Lease Services Private Limited
02.2016 - 01.2018
Senior Accountant and Assistant HR
Economic Transport Organization Ltd
06.2014 - 02.2016
B.COM -
S.G.R.K.S Women’s College
PUC -
Polyfibres Composite PU College
SSLC -
Maria Nivas High School
- Australian Payroll Certification
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