Highly skilled and results-driven Operations Executive with a 5+ year track record of optimizing business operations and driving efficiency. Adept at implementing strategic initiatives, streamlining processes, and leading cross-functional teams to achieve organizational goals. Possesses excellent analytical and problem-solving skills, coupled with strong leadership abilities.
Hi, I’m
Rashmi Mishra
Gurgaon
Summary
Overview
7
years of professional experience
Work History
CARDEKHO.COM
EXECUTIVE- FINANCIAL SERVICE OPERATIONS
02.2019 - Current
Job overview
- Lead strategic planning, oversee team dynamics, and ensure resource optimisation for a diverse set of responsibilities
- Drive and implement continuous process improvement and manage budgets, resulting in consistent cost-effectiveness
- Analyse and leverage data for informed decision-making, consistently achieving operational excellence
- Conducted daily monitoring of operational workflows, identified inefficiencies, and proposed improvements
- Maintained accurate documentation and collaborated with cross-functional teams to address issues promptly
- Utilised technology for automation and assisted in implementing operational systems
- On boarded 900+ PAN India dealers in Inventory Funding with sanction limit of Rs
- 95cr
- Disbursed Trade Credit Loans and Open Market Funding Loans of Rs.700+Cr within TAT
- Managed customer service inquiries and complaints in time
- Data reconciliation of Repayments with Finance
- Processed payments for customers in a timely manner, ensuring that all deadlines were met
- Verified customer account information prior to processing payments
- Maintained up-to-date records of all transactions related to operational activities
- Resolved complex issues that arose during the collections process
- Managed cross-functional collaboration to drive team engagement and keep members of the course to achieve demanding company targets
- Streamlined daily operational workflows by implementing automation tools, reducing processing time by 25% and significantly enhancing overall departmental efficiency.
YOY INFRA CAPITAL
INTERN-MARKETTING
06.2017 - 08.2017
Job overview
- Conducted Market research that identified key customer segments
- Research and identified new Advertising Platforms to increase visibility of a product
- Organizing and oversee advertising/communication campaigns (social media, TV etc.), exhibitions and promotional events
- Initiate and control surveys to assess customer requirements and dedication
- Collaborate with managers in preparing budgets and monitoring expense.
Education
Kanpur Institute of Technology Kanpur
MASTER OF BUSINESS ADMINISTRATION from Finance Management
01.2018
University Overview
Minor: Marketing Management
CSJM UniversityKanpur
BACHELOR OF BUSINESS ADMISTRATION from Business Management
01.2015
University Overview
Skills
- Operations Management
- Strategic Planning
- Project Management
- Process Optimization
- Budgeting & Cost Control
- Risk Management
- Data Analysis
- Quality Assurance
- Communication
- MS-Office (MS- Excel , MS-Word, PowerPoint)
- Financial records and reporting
- Technical Proficiency
Disclaimer
Disclaimer
I hereby declare that the details furnished above are true and correct.Timeline
EXECUTIVE- FINANCIAL SERVICE OPERATIONS
CARDEKHO.COM
02.2019 - Current
INTERN-MARKETTING
YOY INFRA CAPITAL
06.2017 - 08.2017
Kanpur Institute of Technology
MASTER OF BUSINESS ADMINISTRATION from Finance Management
CSJM University
BACHELOR OF BUSINESS ADMISTRATION from Business Management
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