Rashmi Nayak
Technical Lead
Bengaluru
Summary
Meticulous and customer-focused QA lead strictly adheres to both client-provided technical requirements and internal business goals. Balances project prioritization to fulfill both contractual obligations and internal revenue requirements. Provides foresight and management designed to grow satisfied customer bases and revenue figures. Specialized in the Banking and Finance domain, adept at STLC and Agile methodologies. Proven ability in multitasking, prioritization, and problem-solving with keen attention to detail.
Overview
14
14
years of professional experience
2
2
Certifications
Work History
Technical Lead
Tata Consultancy Services (TCS)
01.2022 - Current
- Designed, developed, tested, and maintained multi-channel marketing and service communication campaigns using the UNICA Campaign Management Tool, ensuring all processes adhered to internal data governance policies and external compliance standards (GDPR, CCPA).
- Gathered business requirements and translated them into technical specifications and campaign flowcharts within the Unica platform, incorporating 'privacy by design' principles.
- Built and organized complex flowcharts for precise audience segmentation, including the application of sophisticated selection and suppression rules to ensure relevant targeting, and compliance with opt-out requests.
- Developed documentation for campaign methodology, providing support and training to other team members on compliance best practices.
- Conducted peer reviews and enhanced test documents, such as User Requirement Specification and test scripts developed by team members, ensuring accuracy and completeness.
- Utilized SPARK SQL queries, Scala data frames, and Python scripts for data validation, uncovering critical defects with root cause analysis, leading to significant design improvements in the early testing stages.
- Designed and implemented entrance/exit criteria procedures for all test phases, ensuring thorough testing protocols.
- Revamped QA workflow and reporting mechanisms to capture essential information, and optimize capacity planning.
- Mentored junior QA engineers through regular one-on-one meetings, providing guidance on best practices, testing standards, and career growth opportunities.
- Provided strong leadership and management of end-to-end test execution, emphasizing strategic testing processes and procedures to deliver production functionality on time and within budget.
- Conducted a targeted evaluation of profiles to align with customer requirement criteria.
- Spearheaded project readiness and successful navigation of internal and external ISO audits (ISO 27001), ensuring the project achieved and maintained full certification and compliance status.
- Conducted comprehensive gap analyses against ISO standards, developing and implementing corrective action plans (CAPAs) to address non-conformities, and mitigate risks identified during internal reviews.
- Developed and enforced robust documentation and record-keeping protocols, ensuring all project procedures, controls, and processes were meticulously documented and aligned with ISO requirements.
Test Analyst
Infosys
08.2011 - 01.2022
- Led functional testing, integration testing, system testing, regression testing, database testing, application/UI, and migration testing to ensure comprehensive test coverage.
- Conducted business requirement analysis, and prepared baseline Test Estimates, Test Strategy, and Test Plan for delivering high-quality software.
- Developed detailed test cases and test scenarios, and prepared a test results summary to ensure software quality deliverables are met.
- Demonstrated expertise in the Hadoop ecosystem, including MapReduce and Hive, with experience in processing large datasets, data analysis using HQL, and loading data into HDFS.
- Proficient in working with multi-relational databases, proficient in writing complex SQL queries for data completeness, correctness, data transformation, and data quality testing.
- Assessed exit criteria and effectively managed risks during the testing phase.
- Efficiently managed defect triage, and tracked defects to closure within stipulated timelines.
- Reduced production issues by implementing rigorous regression testing before each release.
- Created a bash shell script for backing up the metadata of regression test cases, ensuring swift restoration during data corruption, and replication of the automation test setup in other environments.
- Developed UNIX shell scripts for record count validation between Hive, Source, and HDFS files, reducing execution time by 70%.
- Created Python shell scripts alongside the team for set-up activities before batch runs, resulting in a 90% reduction in set-up time.
Education
B.Tech/B.E. - Information Technology
RNSIT
Bengaluru, India01.2011
Skills
Agile Methodology
Functional Testing
Big Data
SQL
UNIX Shell Scripting
Certification
Foundation Level Certificate In Software Testing ISTQB
SOCIAL LINKS
https://www.linkedin.com/in/rashmi-nayak-3a275986/
Timeline
Technical Lead
Tata Consultancy Services (TCS)
01.2022 - Current
Test Analyst
Infosys
08.2011 - 01.2022
B.Tech/B.E. - Information Technology
RNSIT