Rashmi Pawar
Service Planner
Pune,MH
Summary
Hardworking and passionate job seeker with strong intrapersonal skills. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
4
4
years of post-secondary education
2
2
Certifications
Work History
Service Planner
Atlas Copco Tools And Assembly Systems
02.2020 - Current
- Streamlined service planning processes by implementing efficient scheduling tools and techniques.
- Collaborated with cross-functional teams to improve communication and coordination between departments.
- Served as a key point of contact between customers, sales representatives, and field technicians for seamless communication for better Work.
- Handling Power Bi reports for improvement in work process.
- Collaborated with cross-functional teams to troubleshoot and resolve SAP system errors, also used different T-Code for data handling.
- Working at Central workshop for handling and managing Tools. We can increased revenue through upselling additional services.
- Improved customer satisfaction by promptly addressing service requests and ensuring timely completion of tasks by using Smart TAT.
Service Sale Coordinator
TREO Engineering
12.2016 - 01.2020
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Streamlined vendor management processes, facilitating improved relationships and timely service deliveries.
- Enhanced customer satisfaction by responding promptly to inquiries and addressing concerns.
- Enhanced operational workflows by maintaining well-organized documentation in ERP systems and updating records accurately as needed.
Quality Engineer
Dhoot Transmission Private
08.2016 - 12.2016
- Developed inspection plans based on design specifications, ensuring all critical dimensions and performance criteria were verified throughout the manufacturing process.
- Conducted detailed audits to ensure adherence to ISO 9001 standards, maintaining a high level of compliance throughout the organization.
Education
Bachelor of Engineering Technology - Electrical, Electronics And Communications Engineering
ABHA GAIKWAD PATIL COLLEGE OF ENGINEERING
Nagpur 03.2017 - 03.2020
Bachelor of Science - Science Education
Kurveys Junior College
Nagpur 03.2015 - 03.2016
Pratap Nagar Vidyalaya
Nagpur, India 04.2001 -
Skills
Teamwork and Collaboration
SAP, SALES FORCE AND ERP
Active Listening
MS Office
Multitasking Abilities
Invoice Processing
Certification
MS Office
Languages
English
Interests
TRAVELLING
Provide a variety of hobbies
Sports
Timeline
Service Planner
Atlas Copco Tools And Assembly Systems
02.2020 - Current
Bachelor of Engineering Technology - Electrical, Electronics And Communications Engineering
ABHA GAIKWAD PATIL COLLEGE OF ENGINEERING
03.2017 - 03.2020
Service Sale Coordinator
TREO Engineering
12.2016 - 01.2020
Quality Engineer
Dhoot Transmission Private
08.2016 - 12.2016
PLC Scada
08-2015
Bachelor of Science - Science Education
Kurveys Junior College
03.2015 - 03.2016
MS Office
08-2012
Pratap Nagar Vidyalaya
04.2001 -
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