Rashmi Rathi
New Delhi
Summary
Growth orienting Position as in Progressive companies where my skill &dedication are Effectively utilized improve operation & application to be the Organization growth and Success
Overview
11
11
years of professional experience
Work History
SHIFT INCHARGE
Chefair Flight Catering
New DELHI
03.2016 - 05.2024
- Managed daily operations of the shift, including supervising a team, coordinating schedules, and ensuring smooth workflow.
- Ensure compliance with legal and company policies, including food safety, health and safety, and personal hygiene.
- Follow the shift roster, sign in and out, and complete a shift report.
- Attend training sessions and staff meetings as requested.
- Customer service: Address customer inquiries and resolve complaints.
- Keep inventory well-stocked and place food orders as needed.
- Make plans to cover shifts when workers take time off.
- Help employees resolve workplace difficulties.
- Report upkeep and instruction requirements.
CRE (CUSTOMER RELATION EXECUTIVE)
BWFS (Bird Worldwide Flight Service) of Lufthansa airlines
05.2013 - 11.2014
- Customer service while dealing with VIPs/CIPs.
- Analyzing problems in order to come up with resolutions.
- Ensure daily reports are maintained and sent religiously.
- Organized and facilitated regular meetings with senior management teams.
Education
Master of Arts - Political Science
IGNOU
New Delhi01-2016
Bachelor of Arts - B.A Programme
School of Open Learning Delhi University
New Delhi01-2012
Diploma Course in Aviation ,Hospitality And Travel
FRANKFINN
New DELHI,India01-2011
12th Commerce
New Delhi Convent School
New Delhi ,India01-2007
10th
New Delhi Convent School
New Delhi,India01-2005
Skills
- Smart worker and Quick learner
- Good in Handling the customer Relationship
- Team Leadership
- Plan of Action Implementation
Accomplishments
- Winner Mrs India universal 2021 and sub title- Most Popular 2021
- 36 web portal news
Timeline
SHIFT INCHARGE
Chefair Flight Catering
03.2016 - 05.2024
CRE (CUSTOMER RELATION EXECUTIVE)
BWFS (Bird Worldwide Flight Service) of Lufthansa airlines
05.2013 - 11.2014
Master of Arts - Political Science
IGNOU
Bachelor of Arts - B.A Programme
School of Open Learning Delhi University
Diploma Course in Aviation ,Hospitality And Travel
FRANKFINN
12th Commerce
New Delhi Convent School
10th
New Delhi Convent School
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