Innovative and motivated Social Media Manager with vast experience creating content and managing the online presence of companies and brands. Bringing forth experience developing and managing trend-aware social media accounts on various platforms, resulting in an active community of followers. Adept in building engaging campaigns for users that result in higher visitor traffic patterns and greater success.
Overview
6
6
years of professional experience
4
4
years of post-secondary education
2
2
Languages
Work History
Assistant Manager - Social Media
Times Network
10.2023 - Current
Developed content marketing strategies that increased followers on social media
Adapted design concepts to different media formats, including web, social media, print, and video
Monitored competitor activity to identify strategies that could be adopted and improved upon
Created visuals and copy for social media posts that increased likes
Created content calendars for various social media platforms
Oversaw daily operations to achieve performance, quality, and service goals.
Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
Provided insightful recommendations to advertisers on improving their ads for adherence to policies.
Streamlined workflow through regular communication with cross-functional teams to address any discrepancies in ad content or policy interpretation.
Increased website traffic by developing and implementing a comprehensive content marketing strategy.
Conducted market research to identify emerging trends, informing communication strategy adjustments.
Senior Social Media Associate
Blinkit India Private Limited
11.2020 - 09.2023
Enhanced brand reputation across social media platforms
Led a data-driven team, deriving actionable insights from social interactions
Introduced growth initiatives that shaped the brand's India growth strategy
Developed and managed a social media strategy that increased engagement with the target audience by 20%
Worked closely with the digital marketing team to facilitate content creation and marketing delivery
Monitored competitor and adjacent niche accounts for audience preferences and new opportunities
Communicated with followers, responding to comments and queries timely in brand style and tone
Used social media analytics tools by evaluating performance and adjusting content strategy to meet campaign objectives
Utilized a multi-channel approach to improve social reach and brand awareness
Oversaw community management and customer relations across social media channels
Assistant Manager - Community Operations
Matisha Dotcom Enterprises Private Limited
09.2022 - 07.2023
Led initiatives to enhance brand reputation across social media platforms
Cultivated a data-driven mindset in the team, resulting in actionable insights from social interactions
Introduced growth strategies that contributed to brand development in the Indian market
Managed and oversaw the daily operations of the office, including scheduling, budgeting, and personnel
Trained and help less experienced staff to manage workloads and assignments, facilitating fulfillment of organizational objectives
Recruited high-performing and accomplished team members, nurturing talent to develop a skilled and capable workforce
Scheduled weekly projects, anticipating timelines for milestones and completion dates
Oversaw employee recognition program to encourage professional development and high performance
Established monthly goals, communicating priorities to staff and closely tracking progress to achieve success
Helped senior management plan and carry out daily operations and meet key objectives
Generated strategic weekly Key Performance Indicator (KPI) targets, motivating and incentivizing staff to continually achieve and exceed expectation
Senior Associate Sales Consultant
Policy Bazaar Web Aggregator Private Limited
08.2018 - 09.2020
Built the company's reputation as a Financial Advisor
Identified prospects, scheduled appointments, and managed the sales cycle to close new business
Excelled in customer relationship management and cross-functional team leadership
Utilized sales techniques and strategies to build customer relationships and close sales, resulting in a 50% increase in sales
Trained and mentored sales representatives on effective sales techniques, resulting in an increase in sales closures by 30%
Assisted customers with a wide selection of products and services
Counselled clients on financial matters and provide recommendations for investment opportunities, products, and services based on client needs and asset availability
Consulted with clients to assess and meet short- and long-term financial goals
Prepared timely and accurate financial reporting and analysis
The opportunity to bring in 5 Million worth of a new business during 2 years tenure