Rashmi Singh

• Leading, anchoring and guiding team of 15 data scientists, data engineers and analysts, providing strategic direction, mentorship, and performance coaching to them
• Drove customer satisfaction rates up in high-impact projects by consistently delivering model results on time and above expectations and by enhancing external stakeholder communications.
• Spearheaded prototype design and development for personalized treatment using genetics and epigenetics data. Built it from scratch right from synthetic data generation using GAN, data model creation and storage in DynamoDB, building predictive and classification model
• Championed automation and data science initiatives, by successfully navigating through business processes, rules and regulations while maintaining and improving performance levels.
• Directed cross-functional teams in development of AI and data-powered pricing and market potential strategies of automobile spare parts, It helped client in achieving expected market share

Oversaw the creation and implementation of machine learning models for customer retention, policy renewal and recovery, agents performance improvement, fraud claims prediction, cross and up-selling

. Developed policy lapse risk score to build engagement and collection strategic initiatives which resulted in 8% (~ Rs. 500 Cr.) increase in policy renewal collections.

· Developed early claims prediction model which can predict risk associated with the policy of claiming early

· Created predictive model to predict the propensity of an existing customer to repurchase.

Designed differentiated customer engagement initiatives by developing customer segments as per their needs and behavior

· Identified potential sellers and early adopters of new product leading to increased early sales

· Identified the pockets of excellence in existing set of products and adopted the top salient features in new product design

• Collaborated with cross-functional teams to achieve project goals on time and within budget.