Rashmi N
Bangalore
Summary
Results-driven PMO Lead known for high productivity and efficiency in task completion. Specialize in Project management, risk management, and stakeholder communication. Excel in problem-solving, leadership, and adaptability, ensuring seamless project execution and team collaboration.
Overview
12
12
years of professional experience
1
1
Certification
Work History
PMO Lead
TATA Consultancy services
Bangalore
06.2015 - Current
- PMP Certified by PMI
- More than 11 years of experience
- 9.5 years of rich experience in Tata Consultancy Services as PMO Lead
- Capacity to handle financial and deliverable oversight, service management, and delivery on overall implementation and support services program on a $165+ million USD, 2,000 FTE annual contract execution.
- Contract Management Specialist (Drafting & validating SOWs, Legal Review, Signature, Contract Creation, PO Management)
- Worked in terms of invoicing, on-time invoice delivery to customer clients, consistently adhering to quality standards, debit notes, credit notes, outstanding tracking, collection tracking, and follow-up for payment with customers.
- Oversaw the PMO budget, including forecasting, tracking expenditures, and identifying cost-saving opportunities, to ensure financial efficiency.
- Cultivated work environment focused on personal responsibility, continuous improvement, and delivering high-quality results.
- Coordinated with senior management to align PMO strategies with corporate objectives, facilitating effective decision-making and resource allocation.
- Worked on budget estimates, progress reports and cost tracking reports, Revenue report
- Addressing client queries in terms of billing & milestone, consistently adhering to quality standards.
- SMART SALES Management (Opportunity Maintenance, Contract Creation, Closer, Tracking)
- Provided support to the project in terms of billing, revenue, cost-benefit analysis
- Responsible for tracking and monitoring the progress of the project office, as well as coordinating delivery dates.
- Billing and invoicing as per the budget / Milestone.
- Contract creation and contract management.
- Prepares and maintains weekly and monthly project status reports.
- Provided coaching and mentoring support to junior PMO staff as required.
- Worked on performance obligation creation, project creation, resource allocation, resource management, timesheet management, and requirement gathering system.
- Experienced in Straight line maintenance, Fixed price, T & M & Job types of projects
Process Associate
Hibu India Pvt. Ltd
Bangalore
12.2012 - 06.2015
- Creating sales order with reference to quotation.
- Performing credit and quality checks (SAP R/3).
- Performed process definition as key member of compliance team - Org. defined
- Quality process.
- Involved in Sales order approval process.
- Resolve escalated customer complaints.
- Send weekly status emails to management.
- Assist with training of new hires.
- Monitor, identify, and resolve performance, behavior, and attendance issues. Also certified as the star performer in the project, and received many rewards and recognitions.
- Also certified as the star performer in the project & received many Rewards & Recognitions.
Education
Bachelor of Arts -
Bangalore University
Bangalore06-2023
Diploma in Electronics & Communication -
S.J (Govt) Polytechnic
Bangalore12-2012
Skills
- Contract management
- Project management
- MS Excel
- Budget analysis
- Stakeholder management
- Resource management
- Revenue Management
- Quality Management
- Excellent communication and interpersonal skills
- Critical thinking skills, and the ability to work under pressure
- Strong time management and organizational skills
- Risk Management
- Project Schedule
- Cost Control
Certification
- ·Project Management Professional PMP certified by PMI
Languages
English
First Language
DECLARATION:
I hereby declare that the information furnished above is true to the best of my knowledge and belief.
Timeline
PMO Lead
TATA Consultancy services
06.2015 - Current
Process Associate
Hibu India Pvt. Ltd
12.2012 - 06.2015
Bachelor of Arts -
Bangalore University
Diploma in Electronics & Communication -
S.J (Govt) Polytechnic
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