Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Accomplishments
Timeline
Generic

Rashmika S - SCRUM MASTER

Bangalore

Summary

Experienced Scrum Master with 4+ years of Agile team leadership, following 4 years as a Senior Software Developer—bringing over 8+ years of comprehensive IT experience. Adept in facilitating Agile ceremonies, coaching teams in Scrum practices, and promoting a culture of continuous improvement. Proven track record of increasing team velocity by 20–30% and improving on-time delivery by 25% through effective sprint planning and execution. Domain expertise in banking and financial services, delivering strategic, high-impact solutions.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Scrum Master / Senior Software Developer

Qness Software Private Ltd
Bangalore
08.2019 - 01.2024

Project: Horizon – Banking and Financial Domain
A strategic platform for automating electronic financial data feeds and building real-time reporting dashboards supporting compliance and decision-making.

  • Led and coached two Agile teams: one focused on data feed automation and another on financial dashboard development.
  • Facilitated all Scrum ceremonies, including Sprint Planning, Daily Stand-ups, Backlog Refinement, Sprint Review, and Retrospective, ensuring team alignment and continuous improvement.
  • Partnered with Product Owners to maintain a healthy product backlog, defined clear acceptance criteria, and ensured prioritization aligned with business objectives.
  • Supported Agile metrics reporting including velocity trends, burn-down charts, sprint health, and team capacity, delivering transparency and insight to leadership and stakeholders.
  • Coached Scrum teams on Agile principles and practices while proactively removing impediments by collaborating with cross-functional teams and stakeholders, ensuring smooth delivery of high-quality, customer-centric products.
  • Ensured consistent usage of JIRA and Confluence for backlog management, sprint tracking, and Scrum artifact documentation.
  • Contributed to SAFe Agile adoption by actively participating in Program Increment (PI) Planning and Scrum of Scrums, coordinating with Agile Release Trains (ARTs), managing inter-team dependencies, and aligning team efforts with program-level objectives.
  • Led Agile transformation initiatives by coaching teams and individuals on Scrum, SAFe, and Kanban practices, contributing to Agile communities of practice, and ensuring smooth production releases with minimal downtime through proactive issue resolution.

Software Developer

Qness Software Private Ltd
Bangalore
02.2017 - 07.2019
  • Designed, developed, and maintained full-stack web applications to consolidate financial and non-financial assets across custodians.
  • Led the development of electronic data feed integration, improving automation and streamlining inputs from global financial institutions.
  • Built and optimized Java batch processing programs to automate data ingestion, reducing manual interventions and improving accuracy.
  • Conducted code reviews, mentored junior developers, and enforced coding best practices within the team.
  • Developed a reconciliation module to match custodian data with internal records, enhancing operational accuracy.
  • Engaged directly with financial analysts and stakeholders to gather feedback and translate requirements into technical features.
  • Maintained consistent communication with international banks to resolve transactional discrepancies efficiently.
  • Troubleshot and resolved production issues, ensuring high application availability and minimal downtime.

Associate Software Developer

Qness Software Private Ltd
Bangalore
08.2015 - 01.2017
  • Assisted in the development and maintenance of Java/Java EE web applications focused on financial data consolidation and reporting.
  • Supported the setup of data feeds using SFTP and email protocols, contributing to early-stage automation of financial data intake.
  • Developed Linux shell scripts to configure secure file transfers and GPG encryption between financial institutions.
  • Participated in requirements gathering and feedback sessions with financial analysts to understand initial product needs.
  • Worked on foundational modules that handled mapping custodian portfolios to internal entities and reconciling position data.
  • Proactively proposed product enhancements during the early development phase and collaborated with senior developers to successfully implement key improvements.
  • Resolved minor bugs and issues during development and supported deployment activities across environments.

Education

Bachelor of Technology (B.Tech) - Information Technology

Dhanalakshmi College of Engineering
Chennai, India
01.2015

Skills

  • Scrum
  • Kanban
  • SAFe
  • XP
  • Jira
  • Jira Align
  • Confluence
  • ClickUp
  • Trello
  • Miro
  • Mural
  • ServiceNow
  • ASNA
  • Java

Certification

  • Professional Scrum Master I (PSM I)
  • SAFe 6.0 Scrum Master (SSM)
  • Kanban Practitioner
  • Agile Project Management with Scrum - Udemy

Affiliations

  • Scrum Facilitation & Coaching
  • Servant Leadership & Team Empowerment
  • Backlog Management, Grooming & Prioritization
  • Story Point Estimation & Velocity Forecasting
  • Risk, Impediment & Dependency Management
  • Scaled Agile & SAFe Frameworks (PI Planning & Execution)
  • Agile Metrics & Reporting (Velocity, Burndown)
  • Stakeholder Management & Cross-Functional Collaboration
  • Continuous Improvement & Retrospective Facilitation
  • Agile Mindset Advocacy & Team coaching
  • Process Improvement | Continuous Integration & Delivery (CI/CD)

Accomplishments

    🏅 Outstanding Team Facilitator
    🏅 Technical Leadership Excellence

Timeline

Scrum Master / Senior Software Developer

Qness Software Private Ltd
08.2019 - 01.2024

Software Developer

Qness Software Private Ltd
02.2017 - 07.2019

Associate Software Developer

Qness Software Private Ltd
08.2015 - 01.2017

Bachelor of Technology (B.Tech) - Information Technology

Dhanalakshmi College of Engineering
Rashmika S - SCRUM MASTER