A professional with a responsive approach and ability to gain credibility through integrity, technical knowledge and personality. A strategic planner and executor with experience more than 20 years in handling Direct sales, New channel development, Contact center management, Campaign execution, process improvement, vendor management etc. to consistently improve new customer acquisition. Managing key relationship of key stake holders. Distinction of creating an operating environment of positive motivation and satisfaction for all the involved personnel. Significant experience in managing sales and sales process improvement and ensuring conformity to the preset process/quality parameters. Handled digital channel development as well has contact centers for new customer acquisition. Possess skills in conducting various training sessions for enhancing the performance. An exemplary communicator with excellent interpersonal, customer relationship management, organizational and team management abilities. Accomplished Account Director dedicated to generating leads and closing sales. Bringing 22 years of related experience and deep understanding of solution development, sales planning and business problem solving.