Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
7
7
years of post-secondary education
Work History
Real-Time Analyst
Task US
Gurugram
01.2021 - Current
Reviewed internal systems and organized training plans to address areas in need of improvement.
Produced detailed and relevant reports for use in making business decisions.
Customer Care Executive
Teleperformance
Indore
08.2019 - 01.2021
Communicated with customers to identify needs and expectations
Provided excellent customer service by efficiently resolving issues and responding to inquiries.
Explained online self-help options to customers to promote additional and after-hours support choices.