Customer Service Excellence: Expertise in delivering outstanding customer service, resolving complaints, and creating a positive shopping experience.
Sales and Upselling: Skilled in product knowledge, persuading customers, and using upselling techniques to increase store sales.
Inventory Management: Proficient in stock management, conducting inventory checks, and ensuring timely replenishment of stock.
Cash Handling & Point of Sale (POS): Experienced in operating cash registers, handling cash transactions, and processing credit/debit card payments.
Product Merchandising: Ability to design and set up attractive store displays, optimizing the layout to increase sales.
Team Collaboration: Strong teamwork skills, assisting in training new staff, and contributing to a positive work environment.
Store Maintenance & Visual Merchandising: Ensuring the store remains clean, organized, and visually appealing to customers.
Time Management & Multitasking: Handling multiple tasks efficiently in a fast-paced environment, prioritizing tasks to meet deadlines.
Problem-Solving: Quick thinker in resolving customer issues, managing returns, and handling difficult situations.
Sales Reporting & Performance Tracking: Analyzing sales data, setting sales goals, and tracking performance to meet or exceed targets.
Communication Skills: Effective verbal and written communication skills to engage with customers and team members.
Adaptability & Flexibility: Ability to quickly adapt to new retail trends, products, and changing store environments.
Retail Software Proficiency: Familiar with POS systems, inventory management software, and other retail tools.
Overview
5
years of professional experience
Work History
Inditex trend retail Pvt Ltd
Sales advisor
01.2019 - 01.2024
Job overview
Customer Service Excellence: Expertise in delivering outstanding customer service, resolving complaints, and creating a positive shopping experience.
Sales and Upselling: Skilled in product knowledge, persuading customers, and using upselling techniques to increase store sales.
Inventory Management: Proficient in stock management, conducting inventory checks, and ensuring timely replenishment of stock.
Cash Handling & Point of Sale (POS): Experienced in operating cash registers, handling cash transactions, and processing credit/debit card payments.
Product Merchandising: Ability to design and set up attractive store displays, optimizing the layout to increase sales.
Team Collaboration: Strong teamwork skills, assisting in training new staff, and contributing to a positive work environment.
Store Maintenance & Visual Merchandising: Ensuring the store remains clean, organized, and visually appealing to customers.
Time Management & Multitasking: Handling multiple tasks efficiently in a fast-paced environment, prioritizing tasks to meet deadlines.
Problem-Solving: Quick thinker in resolving customer issues, managing returns, and handling difficult situations.
Sales Reporting & Performance Tracking: Analyzing sales data, setting sales goals, and tracking performance to meet or exceed targets.
Communication Skills: Effective verbal and written communication skills to engage with customers and team members.
Adaptability & Flexibility: Ability to quickly adapt to new retail trends, products, and changing store environments.
Retail Software Proficiency: Familiar with POS systems, inventory management software, and other retail tools.
MANAGER OF THE MEN'S DEPARTMENT at Fashion Retail Store - Inditex Group. ZaraMANAGER OF THE MEN'S DEPARTMENT at Fashion Retail Store - Inditex Group. Zara