Rasmi Balagangadharan

As a Scrum Master at Reiz, I have two distinct teams: one operating within the financial sector and the other working on an internal project. This role has allowed me to enhance team collaboration, foster efficient project delivery, and promote continuous improvement. Currently managing a global team of over 30 members.

• Guided and coached cross-functional teams to deliver innovative software solutions, increasing productivity by 25% and team satisfaction by 20%.
• Collaborated with business and functional partners and technology leadership in specifying requirements.
• Facilitated Scrum ceremonies such as daily stand-up meetings, sprint planning, sprint review, and sprint retrospective.
• Implemented various estimation techniques, including T-shirt sizing, Planning Poker, and MoSCoW prioritization, to ensure accurate planning and forecasting.
• Employed multiple prioritization techniques like Kano Model, Value vs. Effort, WSJF, RICE, Opportunity Scoring, and ICE to focus on high-value features.
• Utilized different metrics such as burndown charts, velocity, and cycle time to track progress and drive continuous improvement.
• Promoted continuous improvement through retrospectives and feedback sessions, implementing Kaizen actions that led to increased team performance and feature delivery.
• Communicated project status, risks, and issues to stakeholders, ensuring transparency and alignment.
• Managed project risks, scope changes, and other non-standard events throughout project lifecycle.
• Participated in Agile Community of Practices, providing mentorship and sharing knowledge on best practices.
• Conducted regular Internal and external academies for Scrum masters.
• Managed RIAD to mitigate potential obstacles and ensure smooth project execution.
• Optimized release process, ensuring timely and successful software releases with minimal disruptions.

BDO MFS Global

• Led team to successfully deliver software solutions for the financial industry, improving prioritization alignment by 30% and reducing time-to-market for high-value features by 25%.
• Implemented Agile principles and practices to drive iterative development and adaptability.
• Mentored and supported Product Owner in prioritizing and refining the product backlog.
• Proactively identified and removed obstacles, promoting collaborative work environment.
• Managed project backlogs, aligning them with business goals and customer needs, resulting in 30% increase in customer satisfaction.
• Demonstrated successful project delivery within budget and timeline, achieving customer satisfaction rating of 90%.

Skillit (Talent Management Portal)

• Led multidisciplinary team through the project lifecycle, focusing on developing and implementing a Talent Management Portal.
• Conducted regular sprint planning sessions, daily stand-ups, sprint reviews, and retrospectives.
• Promoted effective backlog management techniques to ensure alignment with project objectives.
• Facilitated productive communication and coordination between project team, stakeholders, and management.

• Led team in creating website for ACRT, achieving 30% reduction in development cycle time.
• Co-created and refined team working agreements, product goals, and sprint goals, resulting in 25% increase in team productivity.
• Conducted retrospectives and implemented improvements, resulting in 20% increase in team collaboration.
• Managed and prioritized project backlogs, aligning them with business goals and customer needs.
• Mentored junior Scrum Masters, contributing to growth and development of 5+ team members.
• Assessed and reported progress to stakeholders regularly, maintaining transparency throughout the project lifecycle
• Resolved conflicts and facilitated open communication among team members, promoting a healthy work environment

• Led Agile transformations and coached teams through transitions, achieving better outcomes and solutions.
• Facilitated daily scrum meetings and Agile ceremonies for cross-functional teams.
• Managed product backlogs, estimated user stories, and removed impediments.
• Coached teams on Agile practices, improving performance and reducing release rollbacks.
• Delivered 8+ high-end routers and switches using Agile and Waterfall methodologies.
• Worked with software development and testing team members to design and develop robust solutions to meet client requirements for functionality, scalability, and performance
• Consistently met project deadlines by effectively managing time and prioritizing tasks according to importance

• Created test plans, scripts, and use cases to support testing objectives.
• Provided technical advice to improve engineering practices.
• Tested, identified, and troubleshot network problems.