RASMITA PARHI
Bhubaneswar
Summary
To prove myself up to your expectation where my efforts, sincerity, dedication and abilities can be utilized in optimum potential.
Overview
5
5
years of professional experience
Work History
Inside Sales and Onboarding Exhaustive
PhonePe Private Ltd.
04.2024 - Current
- Drive SME Sales initiatives by promoting digital payment solution.
- Managed end-to-end on-boarding of merchants, including the KYC process, ensuring compliance and smooth integration.
- Provided detailed training and guidance on platform usage to ensure merchants effectively utilized all features. Conduct product demonstrations to highlight value propositions and increase conversions.
- Achieved 30+ merchant activation's monthly, with PG activation's. Assist clients in seamless integration of Payment Gateway solutions with Woo-commerce and Shopify.
- Build and maintain relationships with merchants, website developers, and digital marketing agencies to boost lead generation.
- Built and maintained strong client relationships to drive business growth.
- Strengthened client relationships through regular communication and effective problemsolving.
- Created sales forecasts to target daily, monthly and yearly objectives.
- Delivered exceptional customer service by resolving client concerns quickly and efficiently.
- Merchant Support & Onboarding:
Skilled in handling merchant queries, escalations, and onboarding processes. - Communication & Coordination:
Strong written and verbal communication for internal and external stakeholder interactions. - Product Understanding:
Awareness of PhonePe's offerings and competitor payment gateway products. - CRM Tools & Ticketing Systems
- Hands-on experience with tools like , Freshdesk, Salesforce, etc.
Inside Sales Executive
Vyapar pvt Ltd
08.2023 - 02.2024
- B2B Sale
- Good sales and Negotiation skills.
- Make partners and sell products through partners.
- Onboard new channel partners and Distributors.
- Follow the Sop while onboarding partners
- Guide the partner about the partner Program along with the product.
- Managed customer relationships through consultative sales techniques to attain individual sales goals.
- Converted cold leads to expanding territory and negotiating profitable contracts.
- Took part in review and proofreading of all content to confirm accuracy and consistency.
Consultant
Asian Paints Ltd
09.2020 - 06.2023
- Developed Key Client relationships, providing design solutions that met needs and budget without compromising quality or design intent
- Developed Space planning concepts, color palette selection and textile Presentation
- Describe about product details and selling high value product to customer as per company target
- Assisted client with budget consideration and made recommendation for furniture, wall hangs and items
- Communicated product information, installation methods and product upgrade options
- Keep Customer data and provide it to company on daily basis in proper format.
- Engaged with customers to better understand needs and deliver excellent service.
- Demonstrated consistent hard work and dedication to achieve results and improve operations.
Education
Bachelor of Arts - Economics
Maharishi College Of Natural Law
01.2019
Certificate of Higher Education - undefined
Ramadevi Women's University
01.2016
Skills
- Merchant onboarding & KYC Compliance
- Sales management
- Knowledge in maker and checker process on client onboarding
- Payment Gateway Integration
- Lead Generation
- Target achievement
- Sales Trend Analysis
- Negotiation
- Communication Skills
- Sales Trend Analysis
- Upselling Expertise
- Client Communication
- Customer Service
- Key account management
- Cold Calling
- Customer engagement
Personal Information
Languages
English, Hindi, odia: First Language
Timeline
Inside Sales and Onboarding Exhaustive
PhonePe Private Ltd.
04.2024 - Current
Inside Sales Executive
Vyapar pvt Ltd
08.2023 - 02.2024
Consultant
Asian Paints Ltd
09.2020 - 06.2023
Certificate of Higher Education - undefined
Ramadevi Women's University
Bachelor of Arts - Economics
Maharishi College Of Natural Law
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