Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

RASMITA PARHI

Bhubaneswar

Summary

To prove myself up to your expectation where my efforts, sincerity, dedication and abilities can be utilized in optimum potential.

Overview

5
5
years of professional experience

Work History

Key Account Manager

PhonePe
04.2024 - Current
  • Built and maintained strong client relationships to drive business growth.
  • Strengthened client relationships through regular communication and effective problemsolving.
  • Created sales forecasts to target daily, monthly and yearly objectives.
  • Delivered exceptional customer service by resolving client concerns quickly and efficiently.
  • Analyzed sales and customer data to identify trends and opportunities for increased profitability.
  • Merchant Support & Onboarding:
    Skilled in handling merchant queries, escalations, and onboarding processes.
    Knowledge of KYC, compliance, and risk procedures for merchants.
  • Communication & Coordination:
    Strong written and verbal communication for internal and external stakeholder interactions.
  • Product Understanding:
    Awareness of PhonePe's offerings and competitor payment gateway products.
  • Problem Solving:
    Quick thinking in high-pressure situations (e.g., payment failures or downtime).
  • Regulatory & Compliance Awareness:
    Familiarity with RBI guidelines, fraud prevention techniques, and dispute resolution.
  • CRM Tools & Ticketing Systems
  • Hands-on experience with tools like , Freshdesk, Salesforce, etc.

Inside Sales Executive

Vyapar pvt Ltd
08.2023 - 02.2024
  • B2B Sale
  • Good sales and Negotiation skills.
  • Make partners and sell products through partners.
  • Onboard new channel partners and Distributors.
  • Follow the Sop while onboarding partners
  • Guide the partner about the partner Program along with the product.
  • Managed customer relationships through consultative sales techniques to attain individual sales goals.
  • Converted cold leads to expanding territory and negotiating profitable contracts.
  • Took part in review and proofreading of all content to confirm accuracy and consistency.

Consultant

Asian Paints Ltd
09.2020 - 06.2023
  • Developed Key Client relationships, providing design solutions that met needs and budget without compromising quality or design intent
  • Developed Space planning concepts, color palette selection and textile Presentation
  • Describe about product details and selling high value product to customer as per company target
  • Assisted client with budget consideration and made recommendation for furniture, wall hangs and items
  • Communicated product information, installation methods and product upgrade options
  • Keep Customer data and provide it to company on daily basis in proper format.
  • Engaged with customers to better understand needs and deliver excellent service.
  • Demonstrated consistent hard work and dedication to achieve results and improve operations.

Education

Bachelor of Arts - Economics

Maharishi College Of Natural Law
Bhubaneswar, Odisha
01.2019

Certificate of Higher Education - undefined

Ramadevi Women's University
01.2016

Skills

  • B2B Sales
  • Sales management
  • Sales Development
  • Lead Generation
  • Negotiation
  • Target Achievement
  • Communication Skills
  • Sales Trend Analysis
  • Upselling Expertise
  • Client Communication
  • Customer Service
  • Cold Calling
  • Key account management
  • Customer engagement

Languages

English, Hindi, odia: First Language

Timeline

Key Account Manager

PhonePe
04.2024 - Current

Inside Sales Executive

Vyapar pvt Ltd
08.2023 - 02.2024

Consultant

Asian Paints Ltd
09.2020 - 06.2023

Certificate of Higher Education - undefined

Ramadevi Women's University

Bachelor of Arts - Economics

Maharishi College Of Natural Law

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RASMITA PARHI