Rasshi Khandekar
Training & Development Specialist
Pune
Summary
Experienced NABET Trainer and Head of LXD with 8 years of expertise in training, development, and wealth management. Skilled in designing and delivering effective training programs, facilitating workshops, and conducting corporate training. Proficient in sales strategy implementation, customer relationship management, and identifying market opportunities. Strong problem-solving, program management, and team-building skills, with a focus on enhancing training effectiveness through the Train-the-Trainer model.
Career goal: To leverage extensive experience in training and development to foster organizational growth and student success.
Overview
8
8
years of professional experience
8
8
Certificates
Work History
Behavioural Trainer
The North Cap University
05.2024 - 12.2024
- Developed and delivered a comprehensive training programme for students, covering essential skills for transitioning from academic environments to professional settings
- Topics included professional etiquette, effective communication, and time management
- Facilitated workshops on interview techniques, including preparation for various interview formats, answering common questions, and résumé/cover letter optimization
- Coordinated and executed a series of industry guest lectures and discussions to bridge the gap between academic learning and industry practices
- Introduced and guided students through the SCALE (Self-awareness, Communication, Adaptability, Learning, and Engagement) framework to enhance their professional competencies
- Conducted special sessions on emotional intelligence, empathy, stress management, time management, and conflict management to support holistic student development
- Completed frequent assessments of training materials, structure, and success rates in order to enhance the programme
- Provided additional materials to enhance training
- Created successful training courses based on evaluation of student needs
- Documented participant attendance, engagement and progress
Head LXD
Avis Aviation Academy
03.2023 - 04.2024
- Lead training sessions to improve employees' presentation abilities, focusing on body language, tone, and professional etiquette, enhancing communication and self-confidence
- Develop and deliver lessons on improving verbal communication, public speaking skills, and accent neutralization
- Facilitate sessions to help students set realistic professional and personal goals, along with strategies for time management to boost productivity and performance
- Provide training on building effective workplace relationships, focusing on teamwork, active listening, conflict resolution, and emotional intelligence
- Lead the creation and continual improvement of learning content, ensuring alignment with organizational objectives and student's needs
- Facilitate leadership programs focusing on executive presence, strategic thinking, and decision-making skills for aviation aspirants
Manager
Axis Bank Ltd.
07.2006 - 06.2011
- Implemented strategic sales plans that expanded company's customer base and solidified its presence
- Established and maintained productive and professional relationships with key personnel in assigned customer accounts
- Developed and implemented new sales initiatives, strategies and programs to capture key demographics
- Managed the sales generation through the bank's sales channel and the front desk officers
- Identified emerging markets and market shifts while being fully aware of new products and competition status
- Tracked sales goals and reporting results as necessary
- Oversaw the activities and performance of the sales team
- Coordinated with marketing on lead generation
- Promoted the organization and products
- Understood the ideal customers and how they related to the products
Education
Post Graduate Diploma - Services Management
Diploma - Child Psychology
Affiliated to ECE UK
Post Graduate Diploma - Child Counselling
Affiliated to ECE UK
International Diploma - Early Childhood Care and Education
Certification from D'YOUVILLE College
Post Graduate Diploma - Special Education Needs
Internationally Recognized by World Certification Institute, Quality Assurance in Higher Education (QAHE), American Association for Higher Education and Accreditation (AAHEA) of United States of America
Advanced Diploma - TEFL with Business English Specialization
Internationally Recognized by World Certification Institute, Quality Assurance in Higher Education (QAHE), American Association for Higher Education and Accreditation (AAHEA) of United States of America
B.A - Economics (Hons)
Skills
Training & Development
Sales Cybernetics
Training Need Analysis
Personality Development
Presentation Skills
Executive Presence
Negotiation
Time Management
Customer Service Excellence
Goal-Setting
Appearance & Grooming Management
Communication Skills
Interpersonal Skills
Business Communication
Public speaking
Student engagement
Course development
Curriculum planning
Interpersonal communication
Teamwork and collaboration
Certification
NABET (National Accreditation Board for Education and Training) Certified Trainer
Freelancing Projects
- BYJU'S Learning Center, 6-hour training session, Customer Service Excellence- Thinking out of the Box
- AVIS Aviation Training Academy, 2-hour training session, Art and Science of Body Language
- Qualicentric LLP, 2-hour session, Handling Virtual Meetings with ease
- NeeV Learning Center (NGO), 2-hour session, 'Be a Confident Speaker'
- Imperial Auto Industries, 2-hour session, Teambuilding and Teamwork & Body language
- NIVA Bupa, Guest speaker, ABC of Communication
- Blu Smart, Sessions on Customer Service Excellence, Empathy & Communication Skills