Deepak Rathod
Vadodara
Summary
Dynamic supervisor with a proven track record at Star Epic Peper Cup, enhancing beverage quality and customer satisfaction through effective training and quality control. Skilled in inventory management and adept at resolving customer complaints, fostering strong relationships while optimizing team performance. Committed to delivering exceptional service and driving operational excellence.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Supervisor
star epic peper cup
vadodra
07.2024 - Current
- Supervised daily operations in beverage preparation and customer service for team of 15 employees.
- Trained and mentored staff on product knowledge and service standards to enhance performance.
- Implemented quality control procedures to ensure consistency and taste in beverages.
- Managed inventory levels, ensuring timely restocking of supplies to meet demand.
- Resolved customer complaints promptly to maintain high levels of satisfaction.
- Provided guidance on job duties and responsibilities, fostering employee development.
- Directed operations, optimizing workflow and efficiency within the team.
Senior Executive
Gurukrupa Gas Agency
Vadodara
09.2017 - 07.2024
- Collaborated with senior team to create new consumer code.
- Analyzed customer feedback to enhance service delivery methods.
- Developed effective communication strategies with suppliers and customers.
- Generated billing statements, ensuring timely delivery to end consumers.
- Registered consumer complaints and provided timely resolutions.
Apprentice
Hari Om India
Vadodara
09.2014 - 08.2016
- Cooperate with Senior team for New Consumer code creation
- Billing Generation, ensuring timely delivery to end consumers
- Registration of consumer complaints & timely solutions of the same
Education
High School Diploma -
Shri Gurjeshwar Kumarpal Jain Sarvoday
Dabhi,vadodra,india01-2012
High School Diploma -
Sardar Vinay Mandir
Vadodra,india01.2011
Bachelor of Arts -
Babasaheb Ambedkar Open University
Ahamdabad,gujrat,indaiaSkills
- ERP and SAP basics
- Quality control and assurance
- Inventory management
- Customer complaint resolution
- Service delivery enhancement
- Supplier communication
- Problem solving and analysis
- Time management
- Relationship building
- Client-centric approach
- Creative thinking
Certification
AutoCAD 2D & 3D
Languages
- Gujarati
- Hindi
- English
Languages
Gujarati
First Language
Hindi
Advanced (C1)
C1
Work Preference
Work Type
Part TimeSalary Range
₹40000/yr - ₹200000/yrTimeline
Supervisor
star epic peper cup
07.2024 - Current
Senior Executive
Gurukrupa Gas Agency
09.2017 - 07.2024
Apprentice
Hari Om India
09.2014 - 08.2016
High School Diploma -
Shri Gurjeshwar Kumarpal Jain Sarvoday
High School Diploma -
Sardar Vinay Mandir
Bachelor of Arts -
Babasaheb Ambedkar Open University
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