Overview
Work History
Education
Skills
Certification
Timeline
Summary
Software
Interests
Work Preference
Quote
Work Availability
Affiliations
Accomplishments
Hi, I’m

Ratn Rahul

Ratn Rahul

Overview

20
years of professional experience
9
years of post-secondary education
4
Certifications
2
Languages

Work History

Nayara Energy

Joint General Manager - Refinery Compliance Partner
8 2020 - Current

Job overview

  • Spearheaded the development and review of company policies to ensure compliance, identify risks, and implement mitigation measures
  • Conducted thorough investigations on cases involving fraud, bribery, unethical conduct, and reputational risks, collaborating with teams and external vendors
  • Oversaw the implementation of recommendations from investigations with respective departments
  • Evaluated the effectiveness of the internal control framework in addressing risks and achieving organizational goals
  • Assessed company operations to identify compliance risks and implemented internal controls
  • Created and managed action plans in response to audit discoveries and compliance violations
  • Cultivated and managed stakeholder relationships effectively
  • Led employee training sessions on ethics and compliance standards
  • Reviewed vendor contracts, NDAs, and agreements from a compliance perspective, identifying risks and proposing mitigation measures
  • Planned and implemented a vigil mechanism at the refinery site
  • Served as a controller in the procurement compliance commission
  • Spearheaded fraud risk assessment at refinery and provided dispute resolution assistance to the team
  • Acted as a mediator between department heads and senior management from a compliance perspective
  • Partnered with Internal Audit and Compliance teams to probe potential fraudulent activities
  • Collaborated with the security department to strengthen physical security standards
  • Promoted to Joint General Manager in October-2023.

Samsung India Electronics Limited

Manager
01.2014 - 12.2019

Job overview

  • Conducted fraud and investigations including asset tracing, suspected violations of ethics, and regulatory investigations
  • Led fraud risk assessment and provided dispute resolution support to the team
  • Evaluated the effectiveness of the company's internal control framework in addressing risks and achieving goals
  • Provided training and technical support to management and employees on risk management
  • Identified areas for improvement in business processes and offered recommendations
  • Managed whistle blow email and calls through Compliance Hotline
  • Supervised and managed both internal and external teams
  • Recommended strategies for enhancing engagement productivity and improving service
  • Supported Internal Audit team with tasks/projects during Line of Business/desk audits
  • Detected and flagged potential financial and business ethics fraud cases
  • Investigated potential fraud in collaboration with Internal Audit, and Compliance teams
  • Conducted employee/vendor interviews and utilized forensic tools such as Encase, Cellebrite, and Intella.

Tata Teleservices Ltd.

Deputy Manager
12.2010 - 12.2013

Job overview

  • Conducted service process audits to identify inefficiencies and gaps
  • Analyzed data to identify potential issues and red flags
  • Gathered market intelligence to assess the performance of service partners.

Dish TV

Manager
07.2010 - 11.2010

Job overview

  • Spearheaded the planning and implementation of service audits for all zones in India
  • Pivotal in the establishment of multiple outsourced repair centers through third-party establishments.

Tata Teleservices Ltd.

Assistant Manager
10.2007 - 06.2010

Job overview

  • Conducted service process audits to identify and address potential gaps in operations
  • Optimized resource allocation to increase efficiency and productivity within the team
  • Analyzed data to identify and address red flags in service delivery
  • Gathered market intelligence to assess the performance of service partners.

Dish TV

Assistant Manager
12.2006 - 09.2007

Job overview

  • Provided aftersales service support to customers across Rajasthan
  • Conducted service process audits and made recommendations for process improvement
  • Collaborated with a team to revise service policies based on audits and feedback from all stakeholders.

LG Electronics

Executive
06.2006 - 11.2006

Job overview

  • Managed air conditioner after-sales support through outsourced vendors for individual and corporate customers across Rajasthan
  • Conducted successful internal audits to enhance service quality.

Whirlpool of India Limited

Executive
02.2006 - 06.2006

Job overview

  • Spearheaded after-sales service support for customers in the Udaipur territory
  • Conducted service center audits to enhance efficiency and minimize service costs.

IFB Industries Ltd.

Executive
06.2004 - 01.2006

Job overview

  • Provided comprehensive aftersales service support for the entire region of Rajasthan, overseeing the maintenance of all products within the IFB range
  • Implemented numerous cost reduction initiatives, such as conducting field audits, revising processes, and transforming the service department from a cost center to a profit center.

Education

B.Tech

Electrical
05.2000 - 05.2004

University Overview

LLB

Law
09.2020 - 05.2023

University Overview

MBA

Operations
05.2011 - 05.2013

University Overview

Skills

Risk assessment

Certification

Certified Fraud Examiner (CFE), ACFE, 07/2018

Timeline

LLB
Law
09.2020 - 05.2023
Manager
Samsung India Electronics Limited
01.2014 - 12.2019
MBA
Operations
05.2011 - 05.2013
Deputy Manager
Tata Teleservices Ltd.
12.2010 - 12.2013
Manager
Dish TV
07.2010 - 11.2010
Assistant Manager
Tata Teleservices Ltd.
10.2007 - 06.2010
Assistant Manager
Dish TV
12.2006 - 09.2007
Executive
LG Electronics
06.2006 - 11.2006
Executive
Whirlpool of India Limited
02.2006 - 06.2006
Executive
IFB Industries Ltd.
06.2004 - 01.2006
B.Tech
Electrical
05.2000 - 05.2004
Joint General Manager - Refinery Compliance Partner
Nayara Energy
8 2020 - Current

Summary

Experienced Compliance & Investigation Specialist with over two decades of proven expertise in developing and implementing effective compliance programs, leading investigations & audits, and providing comprehensive staff training. Seeking a challenging opportunity to leverage my extensive skill set and drive successful outcomes for the organization. Skilled in Internal Audits, Fraud Investigations, Compliance & Ethics, Risk Assessment, Policy Development & Review, and Process Improvement. Proficient in managing investigations and whistle-blower programs in corporate settings. Acknowledged for conducting thorough internal and external investigations and developing streamlined company policies. Strategic communicator with exceptional planning abilities, excelling in crisis management situations.

Software

MS Office 365 Suite

Tableau

Power BI

Interests

Getting Lost in a good book

Feeling the music

Gaming

Geography/Map Reading

Work Preference

Work Type

Full Time

Work Location

On-Site

Important To Me

Company CultureWork-life balanceCareer advancement

Quote

If you tell the truth it becomes a part of your past. If you tell a lie, it becomes a part of your future
John Spence
Availability
See my work availability
Not Available
Available
monday
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thursday
friday
saturday
sunday
morning
afternoon
evening
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Affiliations

Affiliations

Association of Certified Fraud Examiners

Society of Corporate Compliance & Ethics

Ethics & Compliance Initiative

Accomplishments

Accomplishments

Successfully completed more than 100 fraud investigations assignment in India, Africa & Sri Lanka.

Detection of major frauds by analyzing Excel Reports

Conducted successful admission seeking interview of senior management including Vice President, Director, General Manager level employees

Detected major fraud through field investigation which resulted in termination of more than 80 employees

Successfully developed Compliance Ambassador Program

Successfully developed various policies related to corruption in collaboration with business & other stakeholders

Ratn Rahul