Ratnajeeth Kumbhar

Business Analyst

Involved in Business requirements gathering, analysis, Business Requirement Document creation, requirement reviews and playback, discussions with stakeholders, communicating requirements to architects and development team, checking the feasibility and gaps in requirements for a Telecommunication client.

Worked on reporting requirements involving Tableau.

Functional Consultant - Supply Chain Management - MS D365

Working on SCM modules- Warehouse Management System, Inventory, PIM, Procurement and sourcing. Part of Cross functional Training, Envision, Implementation and Testing phases.

• Involved in requirements gathering for clients that would be using BT system Managed Services and products.

• Experienced in delivery and rollout of systems to the client. Extensively worked in providing support during ORT(Operation Readiness Testing) to the clients.

• Specialized in support for the technical issues/system.

• Service Now and BT systems integration and delivery for different customers.

• Expertise in BMC Remedy

• Analyze the requirements and design the scenarios.

• Preparing test plans, test closure documents.

• Execute the test scenarios using REST services(API testing using ARC) from an Operational users perspective and document the test results.

• Raise Defects whenever there is a flaw in the expected behavior; and track the defects efficiently using Defect Management tool (HPALM).

• Participate in defect triage calls to ensure quick closure of defects.

• Validation of data flow in DB using SQL queries.

• Debugging issues using Unix commands.

• Analyze and track defects to closure using HPQC.

• Triaging defects and getting them fixed. Updating RCA and sending daily defect reports.

As QA Engineer:

• Analyze the requirements and design the scenarios

• Preparing test plans, test closure documents.

• Execute the test scenarios using API testing and document the test results.

• Raise Defects and track them efficiently using HPQC.

• Participate in defect triage calls to ensure quick closure of defects.

• Providing UAT support and demos, analyzing the client issues and providing efficient communication.

As a Business Analyst:

• Involved in requirements gathering and analysis of existing process to provide new improvised solutions for delivery

• Managed CE stories in JIRA according to the requirements and involved in billing processes for the same.