Ratna Kumar Chenna
City Manager - DC IT SERVICES
Summary
About Me With 12 years of experience in sales and Business Development Management in national markets I am desirous of utilizing best sales practices for DC IT SERVICES with the role of City Manager.
Overview
11
11
years of professional experience
Work History
City Manager
DC IT SERVICES - Amazon
12.2019 - Current
- Understand products and services offered by Amazon Services and be able to articulate its functions and benefits to external audiences
- Hire, train and manage a team of sales and service representatives in designated area or city
- Implement standard operating processes to scale the working of the organization
- Help define the seller base and industry verticals we target for various Amazon services using local knowledge
- Identify valuable sellers and selection for Amazon services
- Lead the team to acquire retailers with valuable selection and establish long-term partnerships
- Interface with internal teams to identify seller integration needs and deploy resources to lift these seller capabilities to work on Amazon systems
- Analyze data to help sellers become successful on Amazon platform
- This position is based out of Andhra Pradesh and Telangana, India and will require travel to retailer locations within city.
AREA SALES Manager
E-PAY SOLUTIONS INDIA PVT.LTD
12.2018 - 12.2019
- Develop competitive pricing strategies
- Follow through with customer and ensure satisfaction
- Oversee product development
- Approaching Merchants and giving a presentation of the lead
- Giving a clear cut view of the product, with clarifying all doubts respectively
- Taking gate meeting with team and explain day to day responsibilities
- Motivating team to reach target, to enhancing market with motivation
- Making a document with respective details all time
- Have the good capability to communicate and travel extensively through the assigned area to enhance a target
- Pitch products and services
- Develop presentations
- Closing the target within the given time
- Maintaining a relationship with client personnel.
Team Leader
ONE97 COMMUNICATIONS LIMITED
12.2016 - 11.2018
- Handle the team and motivate them for better sales
- Ensure the team members are in market where enrolments & usage are done regularly
- Should have good networking capabilities and be willing to travel extensively throughout their specified region
- Manage an assigned geographic sales area to maximize sales target and meet corporate objectives Build Database of key contact persons in the assigned geography
- Build and maintain relationships with key client personnel
- Manage Category leads from qualification to closure
- Responsible for the Offline Retail sign ups & transactional Usage in the city
- Promote Paytm Wallet as the aspirational mode of payment for both partners and customers in the city
- Revisit strategy in light of changed business dynamics
- Analyse business and Market data to ensure data based planning and decisions
- Ensure growth in overall enrolments, partners and customers through demand/supply planning, market analysis, enhanced customer/partner service and local marketing strategies
- Build customer centric culture
- Constantly drive innovation and improvement within the team
Finance Executive
VASANTH GROUPS
HYDERABAD
07.2014 - 12.2016
- Looking Vehicle finance
- Executing effective salesplans, designed to assure achievement of agreed to volume, maintaining good interest rates, market share and profit objectives
- Preparing MIS reports to provide
- Feedback to top management on business operations
- Business Development/ Key Account Management:
- Mapping client's requirements & providing best financial products to suit their requirements
- Generating business from existing clients, searching for new clients and achieving profitability &sales growth.
Customer Care Executive
SPECTROSIGNE PVT.LTD
08.2011 - 06.2014
- Maintaining a positive, empathetic, and professional attitude toward customers at all times
- Responding promptly to customer inquiries
- Communicating with customers through various channels
- Acknowledging and resolving customer complaints
- Knowing our products inside and out so that you can answer questions
- Processing orders, forms, applications, and requests
- Keeping records of customer interactions, transactions, comments, and complaints.
Education
MBA - Finance
Osmania University
B.Com - Computers
Kakatiya University
Skills
Well versed with: SAP –R/3 FI/CO Module ECC 47, Customizing and implementation in FI-GL, FI-AP, FI-AR, FI-AA, Modules and knowledge on Controllingundefined
Personal Detail
Date of Birth : 22nd March, 1986
Languages Known : English, Hindi and Telugu
Marital status : Married
Timeline
City Manager
DC IT SERVICES - Amazon
12.2019 - Current
AREA SALES Manager
E-PAY SOLUTIONS INDIA PVT.LTD
12.2018 - 12.2019
Team Leader
ONE97 COMMUNICATIONS LIMITED
12.2016 - 11.2018
Finance Executive
VASANTH GROUPS
07.2014 - 12.2016
Customer Care Executive
SPECTROSIGNE PVT.LTD
08.2011 - 06.2014
MBA - Finance
Osmania University
B.Com - Computers
Kakatiya University
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