Ratnesh Gangwar
Ghaziabad
Summary
Proficient in inventory management and supply chain operations, achieving 100% compliance and accuracy in processes. Skilled in data management and fostering team collaboration to improve customer satisfaction. Demonstrated ability to streamline operations and enhance efficiency.
Overview
6
6
years of professional experience
Work History
Rider shift incharge
Zepto pvt ltd
Ghaziabad
06.2024 - Current
- Delivered packages efficiently to customers within designated timeframes.
- Process Excellece:- Minimum breach , 100% process adherence , WMS , Admin panel.
Supply chain operations:- First mile , last mile , outbound , inbound , return , inventory
control.
Inventory management:- zero putaway error , 100% accurate picking , daily inventory.
Executive
Cogent
Noida
05.2022 - 11.2023
- Assisted customer service with inbound and outbound calls regarding Tata play service.
Computer Operator
District court
Baghpat
01.2020 - 03.2022
- Operated computer systems for case management and Hearing Date entry of case file.
- Monitored and maintained data accuracy in legal databases and records.
Education
B.com - Commerce
Garhwal University Uttrakhand
Uttrakhand 06-2023
M.B.A - Operations Management
Indira Gandhi National Open University
NoidaSkills
- Database monitoring
- Operating systems
- Inventory management
- Process compliance
- Data management
- Customer relationship management
- Supply chain management
- Team collaboration
Languages
English
Beginner
A1
Hindi
Proficient (C2)
C2
Affiliations
Listening music
Timeline
Rider shift incharge
Zepto pvt ltd
06.2024 - Current
Executive
Cogent
05.2022 - 11.2023
Computer Operator
District court
01.2020 - 03.2022
B.com - Commerce
Garhwal University Uttrakhand
M.B.A - Operations Management
Indira Gandhi National Open University