RATNESH SHUKLA
Software Test Engineer
Noida
Summary
Resourceful Software Test Engineer with a 8.5-year background in defining required tests, running tests, gathering test data and identifying defects. Adept at providing thorough feedback to developers and developing and implementing quality assurance metrics. Talented in Automation and Functional Testing and good knowledge of Business and Data .Acquired good understanding of the Telecom industry specifically in the areas of Retail management, Customer Relationship management while servicing a key telecom customer –AT&T and other clients.Reliable and hardworking with effective oral and written communication skills.
Overview
9
9
years of professional experience
6
6
years of post-secondary education
2
2
Certificates
Work History
Senior Software Test Engineer
AmdocsProject Name : XLCOM, Net Link Trust
Gurgaon
05.2017 - Current
- Capita basically deals with calculating the charges applied on vehicles of Britain related to congestion and pollution to control the traffic congestion and pollution on area applicable for these chages
- Net Link Trust is a singapore based project which provides door to door connection of Fiber Optics Network to Residential and Other users.
- Conducted regression testing and submitted observations to development team.
- Optimized test cases to maximize success of manual software testing.
- Created successful test scripts to manage automated feature testing,
- Used open-source tools to develop automation scripts.
- Collaborated with product owners to stay current on intended functionality.
- Documented integration issues and vulnerabilities and outlined improvement recommendations.
- Worked closely with different departments to develop innovative solutions to functionality issues.
- Reviewed requirements, specifications and technical design documents to provide timely and meaningful feedback.
- Participated in available trainings to improve software knowledge.
- Assessed software bugs and compiled findings along with suggested resolutions for development team members.
- Checked configuration files and logs to uncover root causes of problems.
- Coordinated regression test automation activities across supported applications.
- Communicated risks associated with test execution and took mitigating action when necessary.
- Fixed identified issues to improve workflows.
Software Test Engineer
Mahindra
Noida
03.2014 - 05.2017
- AT&T Mobility Retail Testin
- Project Description: One Point Universal System (OPUS) is an application for AT&T sales representatives for ordering, billing and tracking process for customers
- It is also available in Mobile version (OPUS-Mobile)
- Roles Played:
- Test Planning
- Participated in Design & Review Calls for approval before test planning
- Responsible for creating Test cases using SR’s, HLD’s, wireframes in ALM and User-stories in Rally
- Identify all dependencies/risks/issues for test planning
- Responsible for writing and uploading the test cases in QC/Rally after peer review
- Created Test Scripts in Automation Testing (Selenium) for regression test cases
- Test Execution
- Executed test cases, maintained test results and test data in HP Quality center
- Analyzed & Monitored Back End Application Logs via Putty & identify application behavior trends andValidated front end application against Backend DB
- Executed complex SQL queries for user profile management, DB flags, store set up
- Generated report for the test scripts after executing scripts
- Defect Management
- Reported defects using HP Quality center
- Followed up with developers and configuration teams
- Raised Service Requests & followed up for DB Sync Issues, Server Unavailability
- Raised defects & followed up with data teams for Functional & Regression Data
- Attended weekly defect report meetings and presented progress reports
- Attended Calls and Chat Rooms to identify resolutions for complex Defects
- Post Delivery
- Create Test Summary and Closure Report at the end of execution
- Attended Lessons Learned/ Retrospection call.
Education
B. Tech - CSE
Pranveer Singh Institute of Technology
09.2009 - 06.2013
12th -
UP Kirana Seva Samiti Vidyalaya
Kanpur 04.2007 - 06.2008
10th -
UP Kirana Seva Samiti Vidyalaya
Kanpur 04.2005 - 06.2006
Skills
Skills Summaryundefined
Certification
IBM-DB2, a Certified training course organised by CEIS (Carrier Education in IBM Software) emphasized by IBM.
Accomplishments
- Achieved Gold Medal through effectively helping with in Training new joiners for a competition of learning new technologies.
- Achieved Recognition by completing production task with accuracy and efficiency.
- Resolved product issue through consumer testing.
Timeline
Senior Software Test Engineer
AmdocsProject Name : XLCOM, Net Link Trust
05.2017 - Current
Software Test Engineer
Mahindra
03.2014 - 05.2017
B. Tech - CSE
Pranveer Singh Institute of Technology
09.2009 - 06.2013
12th -
UP Kirana Seva Samiti Vidyalaya
04.2007 - 06.2008
10th -
UP Kirana Seva Samiti Vidyalaya
04.2005 - 06.2006
IBM-DB2, a Certified training course organised by CEIS (Carrier Education in IBM Software) emphasized by IBM.
SDET Certified by Amdocs in year 2018.
Awarded as Best Test Engineer in year 2022. Also won Gold Medal in Training new joiners.
Best Test Engineer Award is given to me in July 2022 for my contribution in the project.
Awarded with Gold Medal in winning competition organized globally in Training New Joiners with several new technologies.
Awarded as Best Test Engineer in year 2022. Also won Gold Medal in Training new joiners.
Best Test Engineer Award is given to me in July 2022 for my contribution in the project.
Awarded with Gold Medal in winning competition organized globally in Training New Joiners with several new technologies.
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